The role is dedicated to supporting Vanguard's Third-Party Termination Program, including operational oversight, workflow management, reporting, stakeholder coordination, controls execution, and process improvement activities.

The successful candidate will serve as a subject matter expert responsible for day-to-day program execution, operational support, process improvement, data analysis, and stakeholder engagement across multiple governance initiatives.

Third-Party Termination Program Operations

Program Administration & Execution

• Support day-to-day administration of Vanguard's Third-Party Termination Program.
• Coordinate termination activities across sourcing teams, business stakeholders, suppliers, and risk partners.
• Monitor program intake, workflow progression, and completion activities.
• Maintain program documentation, standard operating procedures, and governance materials.
• Escalate issues, risks, and operational concerns to leadership as appropriate.

Controls, Reporting & Governance

• Execute governance and control activities supporting the termination process.
• Support audit, remediation, and compliance-related activities.
• Develop and maintain program metrics, dashboards, and operational reporting.
• Analyze trends and identify opportunities for process improvement.
• Prepare materials for leadership reviews and governance forums.

Technology & Process Enablement

• Serve as a functional resource for ServiceNow, Archer, Oracle, and related workflow tools.
• Support testing, implementation, and adoption of process enhancements.
• Partner with technology teams to identify and document system improvements.
• Assist with workflow optimization and automation initiatives.
• Maintain data quality and reporting integrity across program tools.

Stakeholder Support

• Provide guidance to stakeholders regarding termination requirements, processes, and controls.
• Coordinate communications and status updates with business partners.
• Support issue resolution and facilitate timely completion of program activities.
• Assist with training and awareness efforts across business groups.

Required Qualifications

• Experience supporting governance, risk, procurement, supplier management, or operational programs.
• Strong organizational, analytical, and project coordination skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong written and verbal communication skills.
• Experience developing reports, metrics, dashboards, or operational analyses.
• Demonstrated ability to work effectively across multiple stakeholder groups

Preferred Experience

• Third-Party Risk Management (TPRM)
• Supplier lifecycle management
• Governance, Risk & Controls
• ServiceNow
• Archer
• Oracle
• Audit and remediation activities
• Process improvement and workflow optimization
• Procurement or supplier management operation

Special Factors

Sponsorship

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.