Location:

Mumbai, Maharashtra/ Chennai Ambattur 

Key Responsibilities:

• Gather, analyze, and document business requirements for Temenos Infinity / Digital Banking implementations, translating them into functional specifications and user stories.
• Facilitate requirement elicitation workshops with business stakeholders to define digital origination, onboarding, and servicing journeys.
• Document current and future-state business processes, workflows, and use cases for CSR journeys and Digital Banking Servicing Micro Apps.
• Collaborate with technical consultants to configure and validate Visualizer-based journeys aligned to business requirements.
• Define and review BPMN and DMN process flows and task workflows supporting business operations.
• Conduct gap analysis between standard Temenos Infinity functionality and client-specific requirements, proposing configuration or extensibility options.
• Prepare Business Requirement Documents (BRDs), Functional Specification Documents (FSDs), and requirement traceability matrices.
• Translate business requirements into technical inputs for Fabric Experience APIs and Temenos Digital Microservices configurations.
• Plan and support User Acceptance Testing (UAT), including test case design, execution support, and defect triage with business stakeholders.
• Liaise between business stakeholders, technical teams, and project management to ensure requirements are correctly understood and delivered.
• Assist with change impact assessments, training material preparation, and end-user training for Temenos Digital solutions.
• Contribute to solution design discussions, ensuring alignment with business goals, scalability, and regulatory requirements.
• Track, manage, and obtain sign-off on requirement changes throughout the project lifecycle.
• Support pre-sales and solution consulting activities, including RFP responses and solution demonstrations, as required.
• Share domain and functional knowledge, providing guidance and training to internal teams on Temenos Infinity solutions.
• Work closely with cross-functional teams (development, QA, architecture) to deliver robust, business-aligned solutions.

Experience:

• 4+ years of experience as a Business Analyst on Temenos Infinity / Digital Banking or Temenos Transact digital channel implementations.
• Hands-on exposure to digital customer onboarding/origination journeys, CSR workflows, and Fabric
• Experience authoring BRDs/FSDs, user stories, and process flow documentation (BPMN/DMN).
• Familiarity with Agile/Scrum delivery methodologies and UAT management.

Soft Skills:

• Strong analytical, problem-solving, and communication skills.
• Ability to collaborate effectively with cross-functional teams and stakeholders.
• Excellent requirement elicitation, stakeholder management, and documentation skills.

Certifications:

• Temenos infinity certifications (optional but preferred).