THE WORK: Discover new possibilities and make a meaningful impact. You will perform independently and become a subject matter expert while actively participating and contributing in team discussions. Your contributions will help provide effective solutions to work-related challenges. This opportunity will allow you to grow and thrive using your expertise in Amazon Connect. We look forward to welcoming your enthusiasm and insights to create a rewarding experience together.

• Define software and hardware requirements to support architectural planning and delivery.
• Develop and implement strategies to enhance the application's user interface for optimal usability.
• Conduct impact analyses to assess how business requirements affect system architecture.
• Participate in design, code, and test reviews to ensure quality and alignment with architectural standards.
• Provide architecture quality assurance reviews for proposals and ongoing projects.
• Support technology solutioning, estimating, planning, and pricing activities for proposals.

This role is remote

HERE'S WHAT YOU WILL NEED:

• Minimum 2+ years experience working with Amazon Connect.
• Minimum 2+ years experience working with AWS Lambda Administration.
• Minimum of 1 year of experience in one of the predominate contact center platforms, AWS, Genesys, Microsoft, Google, Cisco, etc.
• Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience) 

BONUS POINTS IF YOU HAVE:

• Intermediate proficiency in Applications Architecture.
• Intermediate proficiency in AWS Lambda.
• Intermediate proficiency in Cloud Infrastructure Design.
• Intermediate proficiency in System Integration.
• Beginner proficiency in User Experience Design.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 10/18/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Hourly Salary Range
California $26.39 to $72.31
Cleveland $24.42 to $57.84
Colorado $26.39 to $62.45
District of Columbia $28.08 to $66.49
Illinois $24.42 to $62.45
Maine $22.45 to $53.22
Maryland $26.39 to $62.45
Massachusetts $26.39 to $66.49
Minnesota $26.39 to $62.45
New York $24.42 to $72.31
New Jersey $28.08 to $72.31
Virginia $24.42 to $66.49
Washington $28.08 to $66.49

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

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Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here 

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

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Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

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The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

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