What is the opportunity?

The UNIX-AIX L1 Operations Team is a major component within RBC’s Global Hosting Services.   We provide front line 24x7 support for RBC’s IBM Pseries deployments globally, making every effort to provide a stable and secure environment for our client applications to operate.

What will you do?

• This position requires working shifts including days/evening/nights and weekends.
• Support 1500+ AIX installs globally.
• Maintain a very good operational knowledge of the RBC certified tools required to support the systems, subsystems and support products.
• Work closely with team members in an ever evolving and expanding environment.
• Develop and maintain the necessary skills to support new technology being implemented into the area
• Provide technical support for problem analysis/determination to ensure affected components are promptly restored to service & ensures appropriate follow up.
• Review changes prior to implementation to ensure these will not interfere with service levels
• Participates in the evaluation of new technology via Monthly MPLANS
• Ensures that applications use proper technology and abide by within RBC’s strategic goals.
• Maintains an excellent understanding of RBC technology

What do you need to succeed?

Must-have

• Minimum 3 years in AIX/UNIX operational support roles.
• Advanced knowledge of IBM’s PSERIES hardware and HMC strategies.
• Advanced knowledge of AIX operating systems
• Unix Shell Scripting
• Ansible automation experience
• Performance Troubleshooting (cacti, prognosis, ganglia, grafana, grafite)
• NAS/SAN Disk experience
• Advanced skills in computing
• Ability and desire to learn
• Post-secondary school education, prefer BA/B.Sc.

Nice-to-have

• Experience with databases ;  Oracle, Oracle RAC, DB2, Sybase
• KSH programming
• Networking topology
• Networker/TSM
• PagerDuty and ServiceNow
• NLYTE

What’s in it for you?

 We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• Positive work culture emphasizing diversity and inclusion, volunteerism and community involvement
• A comprehensive Total Rewards Program including great benefits, annual incentive program and recognition
• Leaders who support your development
• A dynamic, collaborative, and high-performing team
• Opportunities to do challenging work and grow your career
• Work-life integration

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.