Senior Manager, HR Business Partner, Commercial - DTC & Sales

As a Senior Manager, HR Business Partner, you will play a critical role in shaping the employee experience and driving business outcomes as the HR partner to our Direct-to-Consumer (DTC) and Sales team. This is a high-performing, engaged group that moves quickly and sets a high bar for itself. You will partner closely with e-commerce leaders and other business leaders to align people plans with organizational goals, foster a high-performance culture, and support talent development in a fast-paced, innovation-driven environment. You bring energy, curiosity, and a hands-on approach, and you enjoy helping a team grow.

Key Responsibilities

• Serve as the primary HR partner for the DTC and Sales teams, delivering all core HR business partner services.
• Manage the full team member hiring experience, including creating requisitions, serving on interview panels, preparing offer letters, and conducting new hire orientations.
• Build organizational design models and change management plans that keep the team’s structure effective as the business evolves.
• Design and deliver training and development programs that target specific team needs and build both technical and leadership skills.
• Serve as a strategic advisor to senior leaders on organizational design, workforce planning, and talent management.
• Lead and execute HR initiatives that support business objectives, including performance management, employee engagement, and succession planning.
• Partner with Centers of Excellence (COEs), the HR teams that specialize in Talent Acquisition, Learning & Development, and Total Rewards, to deliver integrated HR solutions.
• Champion SharkNinja’s culture and values, ensuring a consistent and inclusive employee experience.
• Analyze HR metrics and trends to inform decision-making and drive continuous improvement.
• Support change management and organizational transformation initiatives.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification preferred.
• 5+ years of progressive HR experience, including at least 3 years in a strategic HR business partner role.
• Working fluency with Claude and other AI tools, with a demonstrated interest in applying them to everyday HR work.
• A strong ability to learn quickly, adapt to new tools and processes, and keep pace with a changing business.
• Proven ability to influence and build strong relationships with senior leaders.
• Ability to manage both tactical and strategic work, moving with speed to execute on critical priorities.
• Experience in a high-growth, matrixed, or global organization is a strong asset.
• Strong analytical, communication, and problem-solving skills.
• Growth mindset, with a desire to solve problems.
• Energy and a positive, collaborative presence that fits a high-performing team.
• Ability to travel as needed, up to 10% of the time.

Location: Needham, MA. Hybrid, with 3 days per week in office.