Service Manager

Commercial Roofing

FLYNN GROUP OF COMPANIES

This key position will act as Division Manager for the Branch Service Department with new and existing clients (related to Roofing Repairs and Maintenance with Commercial Buildings).  The Service Manager is a vital connection between our company and potential/existing clients.

What We Offer:

• Competitive wages and benefits
• Health, Dental, Vision, Life and Disability Insurance (effective 1st of month after start date!)
• Employee/Family Assistance Program
• Structured bonus plan
• Paid time off and paid holidays
• 401k w/ match
• Vehicle (Company Truck) + gas card
• Corporate Credit Card for Work-related expenses
• Health Club Membership (specific health clubs)
• Great environment where our motto is “Flynn Family Winning Together”!
• On-going development through our in-house Flynn University

Responsibilities:  

• Help grow and build our Roofing Service business
• Manage and lead Service Team within branch
• Build relationships/partnerships with customers/potential customers
• Communication with existing customers and explain Flynn Service opportunities
• Regular follow-up on quotes
• Scheduling, alignment and time management of field crews
• Dispatch calls to field technicians, providing all necessary job information
• Ensure Service inventory is appropriate
• Monitor quality, safety and training requirements through regular job site visits
• Attend association, industry, and networking events
• Plan and attend client meetings, based on interests of the client
• Promote Flynn’s brand & services via marketing and social media channels
• All other duties as role requires

Technical skills:

• Understand and prepare takeoffs and estimates
• Ability to conduct presentations virtually
• Supporting corporate initiatives and business development objectives

Qualifications:

• 5-7 years’ experience in Commercial Roofing, Service dept required.
• Strong, positive management, delegation, planning and leadership skills
• Ability to multitask and work in a fast-paced team environment
• Ability to develop and maintain strong, positive relationships
• Entrepreneurial spirit and drive to grow the business
• Experienced in using MS Office and Bluebeam/AutoCAD