As a Senior UI/UX Designer, you'll play a key role in executing clean, consistent, and scalable design solutions across a suite of digital products with varying levels of complexity. You'll own the end-to-end design process—from discovery and user research through high-fidelity prototyping and developer handoff—while collaborating closely with product managers, engineers, and stakeholders. You'll champion user-centred design, contribute to the evolution of established design systems, and help deliver intuitive, accessible, and impactful experiences that meet both user needs and business goals.

Duties and Responsibilities:

• Own end-to-end design for broker-facing products across your two squads — from discovery through to high-fidelity prototypes and developer handoff
• Keep the broker at the heart of every decision, and championing user-centred thinking across the squads you support
• Design within each product's established design system, extending its patterns thoughtfully so the experience stays consistent and coherent
• Partner closely with your Design Lead on direction and sign-off — bringing your ideas, talking them through, and aligning before work heads to development or stakeholders, so we stay joined-up across squads. You'll always have someone to think it through with
• Present clear design rationale to your Lead, Product Owners, BAs, and Engineers, and scoping solutions that balance user needs with real-world constraints
• Write clear, human UX microcopy for broker-facing features — empty states, error messages, and the small words that make a big difference
• Plan and run broker interviews and usability testing, and sharing what you learn with the team
• Keep communication open — flag blockers or changes early so we can help, because no one here is left to struggle alone

Requirements

• At least 5 to 7 years designing digital products with complex logic and data flows, with a track record of shipping work through to launch
• Advanced proficiency in Figma including the ability to work with complex components, instances, auto layout, and prototyping without breaking or detaching elements while keeping Figma files clean and well-organised, and adhering to established design patterns
• Strong visual design and a sharp eye for detail and consistency
• Confidence working within an established design system and keeping its components coherent
• Strong UX thinking and user-centred problem-solving skills
• A pragmatic touch with UX writing and microcopy
• Strong visual design skills, attention to detail, and a good eye for quality
• Excellent written and spoken English with the ability to run stakeholder conversations, understand briefs independently, facilitate user interviews, and clearly explain your design thinking
• A strong portfolio showing your end-to-end process, from research through to shipped, developer-handed-off work
• Comfort in a fast-paced environment, juggling and prioritising across two squads to sprint cadence
• A self-starter who brings strong opinions and ideas — and is equally happy to take direction and feedback and run with it
• Reliable and straightforward to work with — can own commitments and are upfront when something hasn't gone to plan
• A collaborative team player with a warm, can-do attitude

Advantageous Skills/Experience:

• Bachelor’s degree in Information Technology, Computer Science, Engineering or related
• Experience using AI-assisted design tools, with good judgement on where they fit
• Experience with broker, mortgage, lending, or other B2B financial platforms