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Role Overview

We are seeking a Senior Technology Manager to lead the Loan Servicing Technology portfolio supporting critical lending platforms and services within Commercial and Corporate Banking.

This role is accountable for technology strategy, platform modernization, operational excellence, production stability, security, scalability, and technology delivery. The successful candidate will partner closely with business, operations, architecture, engineering, infrastructure, risk, security, and vendor teams to deliver resilient technology solutions while advancing cloud adoption, automation, and AI-enabled software delivery practices

What You'll Do

Platform Leadership & Delivery

• Lead the strategy, roadmap, prioritization, and execution of Loan Servicing technology platforms and related integrations.
• Ensure platform stability, availability, security, scalability, resilience, and operational readiness.
• Drive modernization initiatives including cloud adoption, API enablement, automation, technical debt reduction, and engineering improvements.
• Monitor platform health, operational metrics, risks, and service performance while driving continuous improvement.
• Champion innovation through adoption of AI-enabled software development and delivery practices.

Technology & Operational Leadership

• Provide leadership in solution architecture, system design, API management, integration architecture, and engineering governance.
• Lead production support governance, incident management, problem management, change management, release execution, and operational readiness activities.
• Ensure compliance with enterprise architecture standards, cybersecurity controls, privacy requirements, risk management practices, and regulatory obligations.
• Drive delivery excellence across multiple technology initiatives while managing dependencies, timelines, operational risks, and stakeholder expectations.
• Leverage data and operational insights to improve platform reliability, supportability, performance, and user experience.

Stakeholder & Vendor Management

• Partner with business and operational stakeholders to translate business requirements into scalable technology solutions.
• Manage strategic vendor relationships, including service delivery, licensing, contract obligations, compliance requirements, escalation management, and technology roadmap alignment.
• Collaborate effectively with architecture, infrastructure, security, operations, and external technology partners.

Financial & Resource Management

• Manage project budgets, technology investments, vendor expenditures, resource planning, estimates, and financial forecasts.
• Ensure delivery commitments align with approved funding, business priorities, and strategic objectives.

People Leadership

• Lead, coach, mentor, and develop a team of technology professionals.
• Foster an inclusive, high-performing, and collaborative team culture.
• Support succession planning, employee engagement, career development, and talent retention.
• Establish clear goals, accountability measures, and performance expectations.

What You Bring

Experience & Leadership

• 7+ years of experience in technology leadership, platform management, software engineering, or technology delivery.
• Minimum 4 years of people leadership experience.
• Proven experience leading cross-functional teams and delivering complex technology initiatives.
• Experience managing mission-critical production environments and enterprise applications.
• Experience managing vendor relationships, technology partners, and delivery commitments.
• Experience managing project financials and technology budgets.

Technical Expertise

Advanced experience with:

• Loan IQ platform support, administration, batch operations, environment management, releases, upgrades, and integrations.
• Commercial lending and loan servicing technology platforms.
• API management, REST services, microservices, and secure integration patterns.
• IBM API Connect and DataPower.
• Java and Spring Boot.
• Oracle databases, SQL development, troubleshooting, and performance optimization.
• DevOps, CI/CD, automation, and test-driven development practices.
• Cloud technologies, preferably AWS.
• Production support, operational governance, release management, and change management.
• Data analysis, reporting, monitoring, and data-driven decision making.
• AI/ML awareness and practical adoption within software development processes.

Preferred Qualifications

• Experience supporting Commercial Banking, Corporate Banking, Loan Servicing, Syndicated Lending, or Lending Operations platforms.
• Experience with Finastra Loan IQ or comparable commercial lending systems.
• Experience leading platform modernization, cloud migration, or digital transformation initiatives.
• Experience operating within a regulated financial services environment.
• Familiarity with lending product lifecycles, agency services, payments, settlements, credit operations, or loan servicing processes.
• Experience managing distributed teams and vendor delivery models.

Leadership Competencies

• Strong stakeholder management and relationship-building skills.
• Excellent communication, presentation, and influencing capabilities.
• Strong analytical thinking and problem-solving abilities.
• Ability to manage ambiguity and competing priorities in a complex environment.
• Proven ability to develop, motivate, and retain high-performing teams.
• Demonstrated leadership in driving modernization, innovation, operational excellence, and continuous improvement.

Team Size: Up to 15 technology professionals

Budget Responsibility: Accountable for project and technology financial management

Work Model: Hybrid (minimum 2 days per week in office)

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.