ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

At ICON, it’s our people that set us apart. Our diverse teams enable us to become a better partner to our customers and help us to fulfil our mission to advance and improve patients’ lives.

Our ‘Own It’ culture is driven by four key values that bring us together as individuals and set us apart as an organization: Accountability & Delivery, Collaboration, Partnership and Integrity. We want to be the Clinical Research Organization that delivers excellence to our clients and to patients at every touch-point. In short, to be the partner of choice in drug development.

Role Summary:

The Senior Site Selection Specialist will contact and build relationships with study investigators/sites and networks in assigned areas for the conduct of feasibility and potential study participation mentoring other Site Identification Specialist and serving as a lead on smaller country level projects.

Responsibilities:             

• Serve as Site Selection Lead on single-country or small regional studies

• Mentor junior Site Selection Specialists

• Work with the Site Selection Lead to ensure knowledge of the goals, scope and requirements of the project (e.g. number of sites required/country, number of positive responses required etc.) and ensure that high quality results are delivered.

• Identify study investigators/ sites for potential study participation, both from the database and other potential sources such as local intelligence/internet etc. Ensure all newly identified sites are data based appropriately, checked for quality status and are fully processed.

• To contact and build relationships with study investigators/ sites and networks in assigned areas (e.g. region(s), countries I countries or therapeutic area) for the conduct of feasibility and potential study participation.

• To perform phone selection visits, if required.

• To liaise with country managers to gather country specific evidence to support Site Selection, e.g. site list review, country specific profile of sites, standard of care.

• To ensure that all data collected, in the conduct of Site Selection or site related country feasibility, is fully documented and kept up to date in relevant systems to build knowledge and intelligence.

• To ensure appropriate procedures are followed, whether Sponsor specific or according to ICON SOPs, Site Selection RACI.

• Ensure appropriate follow up with sites on any inconsistencies in data provided for analysis and to chase outstanding feasibility data to ensure a complete data set.

• To contact investigators, local ICON employees and collect data to support country choice in the conduct of feasibility assessments.

• To become a country expert on the investigator profile, healthcare setting, standard of care to ensure the best sites are approached for projects.

• To liaise cross-functionally with other departments such as Study Start Up, CRA management to get local intelligence on sites and support local data collection.

• Be an expert on how to interact with sites and obtain relevant information to support Site Selection.

• Use knowledge and experience to build efficiency in the process and consistently deliver high quality investigators, sites, and other data to the Functional Lead for your projects.

• Ensure debarred Investigators are not included in feasibilities or for study participation.

• Also ensure relevant parties, such as Site Selection lead, Feasibility Manager or Project Manager are aware of any Audit or Regulatory findings that may influence reasons for site selection.

• Ensure confidentiality is maintained or appropriate confidentiality agreements are in place prior to study discussions.

• Ensure all investigator feedback and status of contact with the site is tracked and data based appropriately, including reasons for site selection /de-selection.

• Support other team members, e.g. seconded CRAs, on how to get the best information from sites, act as a trainer and mentor to new staff within the group.

• Identify high performing sites and develop relationships with them as a single point of contact during site selection and ensure that key data collected from/related to these sites are maintained in ICON's systems.

• Deliver high quality standards and strive for excellence, act in a proactive, flexible and responsive manner to both internal and external customer needs.

• Establish good relationships internally and externally.

• To undertake other reasonably related duties as may be assigned from time to time.

• Recognize, exemplify and adhere to ICON's value, which centers around our commitment to People, Clients and Performance.

• To embrace and contribute to our culture of process improvement with a focus on accelerating concept to cure.

• Travel (approximately 10%) domestic and/or international, as required.

• Responsible for implimenting the project-specific Site Selection strategy at the country level.

What you need:

• Bachelor's Degree

• 3-6 years of experience in a Clinical Research environment

• Good communication skills

• Good judgment and decision making

• Proficient computer knowledge

• Proficiency in English language is mandatory

Benefits of Working in ICON:

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a culture that rewards high performance and nurtures talent.

We offer very competitive salary packages. And to keep them competitive, we regularly benchmark them against our competitors. Our annual bonuses reflect delivery of performance goals – both ours and yours.

We also provide a range of health-related benefits to employees and their families and offer competitive retirement plans – and related benefits such as life assurance – so you can save and plan with confidence for the years ahead.

But beyond the competitive salaries and comprehensive benefits, you’ll benefit from an environment where you are encouraged to fulfil your sense of purpose and drive lasting change.

ICON is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know through the form below.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply