A Senior Product Owner who has a deep understanding in supply chain or e-commerce order management at scale (OMS, WMS, or TMS), driving its ecosystem. One with a proven ability to build close relationships with key stakeholders to ensure that the team’s effort is aligned with the overall company strategy.

Responsibilities:

• End to end team output strategy from inception to production.
• Collaboration with stakeholders to ensure the digital vision and products align within team strategy and requirements.
• Accountable for product-specific KPIs once solution enters production and communicate regular tracking to stakeholders
• Utilize market and industry knowledge to translate user needs into user stories and acceptance criteria for their team. Maintain a backlog 3 to 4 sprints ahead of the team.
• Works closely with the leadership team to establish each product’s business value and support messaging, communication, and customer outreach as necessary.
• Manage (define, plan, monitor, and control) project milestone, project plan, deliverables, resources, budgets and relationship with key stakeholder.
• Integrates usability studies and research into product requirements to enhance user satisfaction and ensure customer driven design.
• Identify/Report Risk and issue which might impact to milestone with recommend resolution and manage of expectations from key stakeholders.
• Provide leadership and direction to the development team to ensure that they are able to deliver high-quality products.

Requirements

• Proven experience as a Product Owner, preferably focusing in supply chain or e-commerce domains (WMS, TMS, OMS, or Replenishment).
• You have ability to develop methods and promote work standards among other employees of the company.
• You have proven skills in managing staff, coaching, resolving conflicts.
• You have strong communication skills to teach and convey messages in a professional form.
• You have the ability to create an atmosphere of trust and comfortable/ efficient work environment.
• You believe in a non-hierarchical culture of interaction, openness to new ideas and continuous improvement.
• You have proven knowledge of standard concepts, practices, and procedures within the retail industry.
• You are a strong collaborator with cross-functional teams from tech, design and business.
• Fluency in English and Thai language is required.