The Opportunity:

The Enterprise Communications Services 3 (ECS3) program supports intel customers across many operating locations. To accomplish this, we design, implement, operate, and maintain network (e.g., LAN, WAN), voice, video, and network-adjacent services. We drive continuous improvement via tech modernization, baseline development and maintenance, and security compliance.

Responsibilities:

As a Tier 3 Network Operations Technician, you will serve as a senior technical resource responsible for supporting and maintaining enterprise network infrastructure. You will troubleshoot and resolve issues ranging from end-user connectivity concerns to complex enterprise-wide network incidents. Working closely with the NOC, NetOps Tier 2, and fellow NetOps Tier 3 technicians, you will execute break/fix activities, implement configuration changes, and diagnose routing and switching issues across the network environment. Additionally, you will design, engineer, and deploy network solutions of varying complexity to support customer requirements, enhance operational capabilities, and achieve mission objectives.

More About the Role:  

In this role, the Tier 3 Network Operations Technician will:  

• Perform approved network changes, including port configurations, VLAN assignments, ACL implementations, route advertisements, and standards compliance activities.
• Diagnose, analyze, and resolve complex network issues by identifying root causes and implementing effective solutions.
• Execute network deployments, installations, upgrades, and technical refresh initiatives across geographically dispersed locations.
• Work independently and collaboratively within small teams while requiring minimal supervision.
• Design and implement network solutions, perform maintenance activities, and provide advanced troubleshooting support for production environments.
• Lead the investigation of complex technical problems, utilizing detailed data collection, analysis, and troubleshooting methodologies to identify and resolve issues.
• Apply creativity, innovation, and sound technical judgment to achieve customer objectives and operational requirements.
• Demonstrate advanced knowledge of routing protocols, including OSPF and BGP, with the ability to troubleshoot and resolve protocol-related issues.
• Demonstrate experience troubleshooting and supporting GRE tunnels, VPN technologies, and VRF implementations within enterprise network environments.
• Bring experience with and be able to configure and troubleshoot HAIPEs and TACLANEs.

Qualifications:

Required: 

• IAT II (Ex: Security+)
• CCNA
• Familiar with both CISCO and Juniper network equipment
• Active TS/SCI with polygraph clearance OR TS/SCI clearance with the ability to obtain a polygraph prior to starting.
• Education & Experience Requirements:
  • GED & 9 Years Experience
  • Associates & 7 Years Experience
  • Bachelor’s & 5 Years Experience
  • Masters & 3 Years Experience

Desired: 

• CCNP

What You Can Expect:

 A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range:

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

Since this position can be worked in more than one location, the range shown is the national average for the position.

The proposed salary range for this position is:

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.