[What the role is]

[What you will be working on]

• Oversee day-to-day facilities management operations at Heartbeat@Bedok, ensuring that all physical infrastructure and facilities are maintained in a safe, functional, and community-ready condition.
• Manage IFM contracts in coordination with the ICH FM Management Team, ensuring robust contract governance, timely follow-up on variations, and proper documentation in compliance with procurement and financial procedures.
• Manage both head and sub tenancies renewals in coordination with Singapore Land Authority (SLA) and HBB Co-located Partners (CLPs).
• Prepare, monitor, and review operating and capital expenditure budgets, including Maintenance and Sinking Funds, to ensure prudent and compliant use of resources.
• Plan, implement, and review facilities maintenance programmes and standards in accordance with regulatory requirements and industry best practices, covering preventive, corrective, and cyclical maintenance.
• Facilitate Work Requests, Additions and Alterations works, improvement works, and Cyclical Maintenance Programmes to support the operational needs of the hub and its co-locating partners.
• Oversee the fitting-out and reinstatement of tenanted areas, ensuring tenants comply with management's stipulated requirements and that handovers are properly managed.
• Prepare and submit timely reports — including building users' feedback, incident reports, and updates to Advisers, IPOGs, Advisory Committees, and Asset and Facilities Management committees — to support informed decision-making by senior management and stakeholders.

[What we are looking for]

• Professional Qualification: Professional certification in Building, Mechanical or Electrical Engineering, Estate Management, Facility Management, or a related field.
• Experience: Minimum 3 years of relevant experience in facilities or estate management; at least 5 years of experience managing a commercial complex, sports facility, or retail mall facilities management department is preferred.
• Skills:

-          Knowledge of contract administration, architectural design, and building services (M&E)

-          Ability to read and interpret building plans and M&E drawings

-          Proficiency in Microsoft Office applications

-          Good interpersonal, communication, and organisational skills

-          Positive, proactive attitude with strong attention to detail