[What the role is]

[What you will be working on]

Business Partnerships & Account Management

• Manage a portfolio of Island Partners and strategic partners to support sales growth and maximise the distribution of partner products and experiences across Sentosa's sales channels.

• Build and maintain strong working relationships with partners through regular engagement, performance reviews and business discussions.

• Support the onboarding and commercialisation of new products, experiences and partnerships to enhance Sentosa's visitor offerings.

• Participate in commercial discussions and negotiations to achieve mutually beneficial business outcomes and competitive market offerings.

• Act as the key liaison between partners and internal stakeholders to ensure the successful delivery of initiatives and operational requirements.

Product Distribution & Guest Journey Management

• Coordinate the onboarding and management of partner products and experiences across online, on-site, B2B and other distribution channels.
• Work closely with internal teams to ensure product information, pricing, inventory and fulfilment processes are accurately maintained.
• Review and improve guest journeys across digital and physical touchpoints to enhance the customer experience and drive conversion.
• Manage product updates and operational changes, ensuring timely implementation across all sales platforms.

Sales Development & Campaign Support

• Identify opportunities to grow sales through campaigns, partnerships and new distribution channels.
• Support the development and execution of tactical and precinct-wide sales campaigns in collaboration with internal and external stakeholders.
• Prepare proposals, presentations and recommendations to support business growth initiatives.
• Monitor market trends, competitor activities and consumer insights to identify opportunities for improvement and innovation.

Performance Management & Reporting

• Monitor sales performance and partner account activities against business objectives.
• Prepare sales forecasts, performance reports, dashboards and presentations for management and partners.
• Maintain accurate sales, product and partner information across reporting systems.
• Track campaign performance and provide recommendations to improve sales and operational outcomes.
• Present insights and updates to stakeholders to support decision-making and business planning.

[What we are looking for]

• Degree in Business, Marketing, Hospitality, Tourism or a related discipline.
• Minimum 2–3 years of relevant experience in account management, business partnerships, sales, channel distribution or business development.
• Strong stakeholder management and relationship-building skills, with the ability to engage and influence internal and external partners.
• Good commercial acumen with experience supporting business negotiations, partnerships and sales initiatives.
• Strong analytical and numerical skills, with experience in sales reporting, forecasting and performance tracking.
• Proficient in Microsoft Excel and PowerPoint, with the ability to analyse data and present insights effectively.
• Strong communication, presentation and project coordination skills.
• Meticulous, resourceful and able to manage multiple projects in a fast-paced environment.
• Experience in tourism, attractions, hospitality, travel, e-commerce or related industries will be an advantage.