Why join Resmed?

• Full-time permanent role with roster flexibility
  We work on a rotating roster, including flexible weekend arrangements.

• Brisbane CBD location
  Just a 3-minute walk from Roma Street Station with easy access to trains and buses.

• Healthcare career without healthcare experience
  Comprehensive training provided, including CPAP therapy, sleep health and clinical support.

• Make a genuine difference
  Help people improve their sleep, health and quality of life every day.

• Global healthcare leader
  Build your career with Resmed, a trusted organisation supporting patients in more than 120 countries.

About Resmed

At Resmed, we pioneer innovative solutions that help people living with sleep apnoea, COPD and other chronic conditions enjoy healthier, higher-quality lives. Our connected devices and digital health technologies support millions of people worldwide, helping them stay healthier at home and out of hospital.

About the Role

This is more than a retail role.

Based in our Brisbane City clinic, you'll support customers as they begin or continue their sleep therapy journey. Combining customer service, education and hands-on clinical support, you'll work closely with physicians and healthcare professionals to help customers achieve the best therapy outcomes.

Whether you're coming from retail, hospitality, customer service or healthcare, we'll provide the training and support you need to succeed.

What You'll Be Doing

• Welcome and assist customers in-store and over the phone

• Conduct basic sleep assessments under clinical guidance

• Fit and recommend CPAP masks and equipment

• Educate customers and families on sleep health and therapy options

• Provide ongoing support and follow-up to help customers stay on track

• Manage payments, stock levels and day-to-day clinic operations

• Maintain a professional, organised and welcoming clinic environment

What You'll Bring

• Experience in retail, customer service or a people-focused environment

• A caring, patient and empathetic approach

• Strong communication and active listening skills

• Confidence building relationships with customers and healthcare professionals

• Strong organisational skills and attention to detail

• A willingness to learn and develop new skills

Healthcare experience is welcome but not essential.

What You'll Get in Return

• Competitive salary plus superannuation and bonus opportunities

• Discounted shares on employee share purchase plan

• Product discounts

• Paid parental leave and volunteer leave

• Life, disability and income protection insurance

• Employee wellbeing and counselling support

• Private health insurance discounts

• Annual flu vaccinations and wellbeing initiatives

• Financial education and planning resources

• Novated leasing and salary packaging options

• Educational assistance and ongoing development opportunities

• Career progression within a global healthcare organisation

Our Culture

People enjoy working at Resmed because they can see the impact of their work every day. You'll be part of a supportive, values-led team where learning is encouraged, achievements are recognised and your development genuinely matters.

Apply Now

If you're passionate about helping people, enjoy building relationships and are looking for a role with purpose, we'd love to hear from you.