What you’ll bring

• 5+ years of experience in software delivery, release management, DevOps, engineering operations, program management, or a related technology environment.
• Experience coordinating complex software releases across multiple engineering teams, products, and stakeholders, with a strong focus on quality, readiness, and predictable delivery.
• Working knowledge of modern CI/CD practices, deployment automation, cloud environments, and software development lifecycles.
• Experience establishing and managing release readiness criteria, approval gates, deployment controls, risk mitigation, and exception-management processes.
• Ability to oversee automated and autonomous deployment workflows, balancing speed and innovation with appropriate governance and human oversight.
• Interest in or experience with AI-enabled software delivery, including environments where human teams and AI-powered agents or automation work together to support development and deployment.
• Strong problem-solving skills with the ability to quickly assess release risks, dependencies, exceptions, and potential service impacts and drive issues toward resolution.
• Demonstrated ability to bring together Engineering, Product, Quality, Cloud/DevOps, Support, and business stakeholders around shared release objectives.
• Excellent communication and organizational skills, with the ability to translate complex technical release information into clear readiness, risk, and status updates for both technical and business audiences.
• A continuous-improvement mindset and the ability to identify opportunities to simplify, automate, and strengthen software delivery practices.
• Ability to thrive in a fast-moving, highly collaborative environment where priorities evolve and successful delivery depends on strong partnership and accountability.

How you’ll demonstrate Netsmart’s core values

• Collaborate: Build strong partnerships across engineering, product, operations, and business teams to create shared accountability for successful releases.
• Innovate: Embrace automation, AI-enabled delivery, and new ways of working that improve the speed, safety, and scalability of software delivery.
• Execute: Bring structure, discipline, ownership, and follow-through to releases, ensuring teams are prepared and risks are proactively addressed.
• Engage: Communicate openly, surface concerns early, and keep stakeholders aligned throughout the release lifecycle.

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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