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Employment Type: Full-time
Location: Remote (Asia time zone preferred)
Compensation: USD $1,300–$1,600 per month, depending on experience and skill level

About the Role

We are looking for a highly organized, proactive, and detail-oriented Project Manager to join our client's growing team in the packaging industry. The company supports modern direct-to-consumer (DTC) brands with packaging solutions and related services.

This is a client-facing, cross-functional role that bridges communication between clients, internal operations teams, and partner factories. You will oversee projects from initial client requirements through sampling, production, and delivery, ensuring timelines are met and communication remains clear throughout the process.

The ideal candidate has strong project management and communication skills, a proactive problem-solving mindset, and the ability to thrive in a fast-paced, remote environment.

Key Responsibilities

1. Client Relationship Management

• Serve as the primary point of contact for assigned clients.
• Understand client needs and recommend tailored packaging or shipping solutions.
• Set clear expectations regarding pricing, timelines, and deliverables.
• Gather client feedback and identify opportunities to improve the client experience.

2. Project & Order Management

• Manage project timelines and coordinate the sampling, production, and delivery process.
• Coordinate execution with internal teams and partner factories.
• Monitor quality control processes and escalate issues when necessary.
• Ensure projects progress smoothly and potential delays or issues are addressed promptly.

3. Quotations & Reporting

• Prepare, generate, and update quotations and project documentation.
• Track margin opportunities and client profitability.
• Maintain accurate project trackers and dashboards using Lark.
• Keep project information organized and up to date.

4. Cross-Department Coordination

• Work closely with Logistics, Social Media, and Factory teams to ensure smooth project execution.
• Translate client briefs into clear, actionable instructions for suppliers.
• Attend internal meetings, coordinate follow-ups, and ensure action items are completed.

5. Email & Communication Management

• Prioritize and manage email communications with clients and suppliers.
• Maintain clear, timely, and professional communication across stakeholders.
• Keep records and project updates current in the company's project management systems.

Requirements

Requirements

• Excellent communication and client-handling skills.
• Strong project management, organizational, and attention-to-detail skills.
• Tech-savvy, with the ability to learn new tools and systems quickly.
• Strong business acumen and a proactive approach to problem-solving.
• Ability to manage multiple tasks, timelines, and stakeholders effectively.
• Proficiency in English.
• Ability to thrive in a fast-paced, remote working environment.

Nice to Have

• Familiarity with supply chain operations, logistics, or DTC/eCommerce brands.
• Mandarin language proficiency.

Ideal Candidate

• The ideal candidate is proactive, dependable, and highly organized, with the ability to manage projects from start to finish while maintaining strong client relationships. They are comfortable coordinating across departments and external suppliers, managing timelines and documentation, and resolving issues before they affect delivery.
• If you enjoy working in a dynamic environment where communication, ownership, and attention to detail are essential, we'd love to hear from you.

Benefits

• Competitive salary.
• Ability to work remotely.
• Collaborating with international teams, as you will be working for global company.
• Significant room for growth over time