At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.

Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.

Location:  Seattle HQ

Introduction to team:

The Product Team creates high-quality end-to-end experiences for travelers, partners, and Expedia Group. Our focus on customer-centric innovation enables us to develop products that build loyalty and repeat business. We partner closely with teams across Expedia Group to drive growth and achieve results for our customers and the company.

 

We connect Travelers to new experiences, through trusted relationships. We use the power of Expedia Group brands to empower strategic partners to nurture and grow the existing relationship with their audience. The Comms team builds the foundational capabilities that help Expedia Group engage travelers and partners with the right message, at the right time, through the right channel.

 

In this role, you’ll design frameworks and tools to enable consistent, personalized communications across EG’s brands and make it easier for teams to create, manage, and understand customer communications. Our Comms Hub is at the center of this strategy and you’ll work to create prototypes and AI-powered experiences to support all our communication channels across in-app messages, push notifications and emails.

 

Ultimately, you’ll own the designs that help the Comms team to deliver more proactive, relevant experiences while improving communication quality, scalability, and trust.

 

 

In This Role, You Will:

• Design simple, elegant, trustworthy experiences that optimize user engagement, product performance, and business impact—while holding a high design quality bar.
• Incorporate research and test findings to identify insights, considering multiple sources of information to make informed design decisions and determine the right solution.
• Communicate crisp traveler-centric product narratives to a range of internal and external stakeholders, through effective visual storytelling.
• Thoughtfully leverage emergent agentic design and prototyping tools to streamline design processes without compromising quality.
• Partner effectively with Product and Engineering stakeholders, collaborating on requirements, concepts and deliverables where appropriate.
• Collaborate with developers to ensure seamless implementation and understand the nuance between hard tech-constraints and opportunities to challenge conventions.

 

Minimum Qualifications:

• Bachelors or equivalent in Product Design, User Experience Design, Human-Computer Interaction, or a related field.
• 5+ years of professional experience working in Product Design, User Experience Design or a related professional field.
• Experience translating product requirements into design strategy and then acting on that strategy to deliver proposed design solutions which meet those requirements.
• Experience mapping customer journeys and leveraging user stories and personas to inform design strategy.
• Experience crafting design deliverables at various fidelities, including wireframes, mockups, and prototypes.
• Experience leveraging design systems and shared component libraries to ensure consistency and velocity.
• Experience thoughtfully leveraging emergent AI tools to streamline design processes without compromising quality.
• Experience collaborating with a range of diverse stakeholders across Product, Engineering, Marketing, Content and Research.
• Strong attention to design and visual detail.
• Knowledge of current design tools and software.
• A portfolio showcasing design skills representative of your work at each stage of a product life cycle, from conception to release, that details the team, thought processes, successes, and pivots along the way.

 

Preferred Qualifications:

• Experience working across multiple devices, webviews and browsers.
• Experience in designing for human diversity (internationalization, localization, accessibility, etc.)
• Experience designing for agentic platforms and tools.
• Experience working on strategic partnerships.
• Experience presenting to executive audiences.

 

 

Expedia Group is proud to offer a wide range of benefits to support employees and their families, including medical/dental/vision, paid time off, and an Employee Assistance Program. To fuel each employee’s passion for travel, we offer a wellness & travel reimbursement, travel discounts, and an International Airlines Travel Agent (IATAN) membership. View our full list of benefits.

The total cash range for this position in Seattle is $137,500.00 to $192,500.00. Employees in this role have the potential to increase their pay up to $220,000.00, which is the top of the range, based on ongoing, demonstrated, and sustained performance in the role.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits and perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.