At Prime Therapeutics (Prime), we are a different kind of PBM, with a purpose beyond profits and a unique ability to connect care for those we serve. Looking for a purpose-driven career? Come build the future of pharmacy with us.

Job Posting Title

Job Description

The Sr Pharmacy Technician is responsible for performing advanced pharmacy technician functions including intake, exceptions handling and coordination with patients, providers and internal teams to ensure timely and accurate prescription fulfillment. This role resolves issues within the dispensing process and supports efficiency within the pharmacy.

Responsibilities

• Monitor system queues to proactively contact physicians for prescription renewals and notify them of expired authorizations, enabling the physicians to request authorizations from the patient`s insurance carrier
• Communicate with patients, physician offices, and insurance providers by phone or fax to ensure accurate prescription, prior authorization and order information
• Review incoming faxed prescriptions, attach them to patient profiles and follow up with patients or physicians for missing information; answer incoming calls and triage pharmacy-related requests
• Prepare, label, assemble, and package medications, supplies, and equipment, including creating pre-packaged supply items and preparing patient shipping containers and labels; Assist with maintaining accurate inventory through pulling expirations
• Collaborate with customer service, billing, pharmacy, and shipping teams to move orders efficiently through the fulfillment process
• Cross train and assist additional departments based on business needs
• Create initial drug order in system to start the process flow to be continued by data entry technicians and enter all required demographic, physician, insurance, authorization, and other information into a profile for all new patients
• Assign any non-prescription faxes to appropriate user and notify user of the fax and manages incoming faxes and referrals, assigning them to appropriate teams
• Solicit new business from members under non-exclusive insurance contracts and follow up on referrals by calling patients of other pharmacies to capture business
• Other duties as assigned

Minimum Qualifications

• High school diploma from an accredited school or equivalent GED

• CPT/ExCPT/LPT/PTCB/RPT, Pharmacy Technician, State Requirements - Pharmacy
• 2 years of work experience as a pharmacy technician

This position in NOT a remote position and will require employee to be ONSITE/HYBRID.

Must be eligible to work in the United States without the need for work visa or residency sponsorship

Additional Qualifications

• Must have pharmacy intern license as required by applicable state laws OR:
• Must have an active pharmacy technician licensure or registration in accordance with state requirements
• If state does not require an exam for licensure/registration, must possess both active pharmacy technician licensure or registration in accordance with state requirements AND an active national certification (e.g., PTCB or ExCPT)
• In states that do not require licensure or registration, must have an active national certification (e.g., PTCB or ExCPT)
• Proficiency in Pharmacy computerized systems and software applications, as well as MS Office Product Suite
• Excellent written and verbal communication skills
• Ability to identify and trouble-shoot problematic issues

Preferred Qualifications

• Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting
• Pharmacy technician experience in prescription entry, picking, labeling and preparing medication orders for pharmacist verification

Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures

Every employee must be able to perform the essential functions of the job and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions, absent undue hardship. In addition, Prime retains the right to change or assign other duties to this job

To review our Benefits, Incentives and Additional Compensation, visit our Benefits Page and click on the "Benefits at a glance" button for more detail (https://www.primetherapeutics.com/benefits).

Prime Therapeutics LLC is proud to be an equal opportunity and affirmative action employer. We encourage diverse candidates to apply, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sex (including pregnancy), national origin, disability, age, veteran status, or any other legally protected class under federal, state, or local law.  

We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

Prime Therapeutics LLC is a Tobacco-Free Workplace employer.

Positions will be posted for a minimum of five consecutive workdays.