Job Title: Outbound Warehouse Manager

Location: Sysco Bahamas – Nassau, Bahamas

Employment Type: Full-Time, Nights

Reports to: Senior Warehouse Manager

Key Areas of Responsibility

Warehouse Operations Oversight

• Direct daily activities of outbound supervisors and associates across selection, replenishment, loading, and returns.
• Ensure compliance with food safety, HACCP, and regulatory standards (BAHFSA, Bahamas Department of Environmental Health Services).
• Drive improvements in Pieces Per Truck and Pieces Per Container for Family Island freight.
• Monitor labor hours, manage consumables, and align operational performance with budgetary goals.
• Identify opportunities to enhance service levels, productivity, and cost efficiency through management of Operational KPIs.

Quality & Inspections

• Oversee outbound QA inspections on key items and customer orders (dates and quality).
• Ensure systematic outbound sanitation and yard operations are effectively managed.

Engineered Labor Standards & Productivity

• Own performance improvement initiatives tied to ELS in selection, loading, and lift operations.
• Analyze productivity trends and develop corrective action plans with supervisors.
• Partner with cross-functional teams and engineers to ensure standards are accurate, enforced, and achievable.
• Complete weekly incentive payout sheet and manage selector/loader incentive program.

Warehouse Safety & Training

• Champion a culture of safety, ensuring all associates adhere to preferred work methods and safety policies.
• Lead accident investigations, conduct safety audits, and partner with EHS leadership to ensure ongoing compliance.
• Oversee onboarding and skill-refresh training for outbound associates.

People Leadership & Development

• Develop, coach, and mentor supervisors to build bench strength and succession planning.
• Foster associate engagement through effective communication, recognition, and accountability.

Qualifications

Education

• Bachelor’s degree in business, Logistics, Supply Chain Management, or equivalent combination of education and experience preferred.

Experience

• Minimum 5 years of progressive warehouse or supply chain leadership experience, preferably in foodservice or regulated warehousing.
• Strong experience with productivity systems, WMS, and continuous improvement methodologies.

Certifications

• Powered Industrial Equipment (PIE) Certification within 90 days of hire.
• HACCP certification preferred.

Technical Skills

• Proficiency in Microsoft Office and WMS platforms.
• Strong analytical and problem-solving skills, with ability to apply continuous improvement tools (Lean/Six Sigma a plus).
• Familiarity with EHS best practices and warehouse safety compliance.

Competencies

• Strong leadership and team development skills.
• Excellent organizational and analytical abilities.
• Effective communicator, able to engage across all levels of the organization.
• High level of accountability, integrity, and execution.
• Customer-first mindset with a drive for operational excellence.

Working Conditions & Physical Requirements

• Must be able to work flexible hours including nights, weekends, and holidays as business needs dictate.
• Required to work in both office and warehouse environments, including exposure to hot, cold, and humid conditions.
• Must be able to lift up to 50 pounds and navigate storage areas and containers.
• Some Family Island travel may be required.

About Sysco Bahamas

Sysco Bahamas is the leading foodservice distributor in The Bahamas, delivering high-quality food, beverages, and operational support to hotels, restaurants, government institutions, and retail outlets across the country. As part of Sysco, the global leader in foodservice distribution, Sysco Bahamas is committed to exceeding customer expectations through innovation, service, and operational excellence.