Location: Noida, India

Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.

Present in India since 1953, Thales is headquartered in Noida and has other operational offices and sites spread across Delhi, Gurugram, Bengaluru and Mumbai, among others. Over 2200 employees are working with Thales and its joint ventures in India. Since the beginning, Thales has been playing an essential role in India’s growth story by sharing its technologies and expertise in Defence, Aerospace and Cyber & Digital sectors. Thales has two engineering competence centres in India - one in Noida focused on Cyber & Digital business, while the one in Bengaluru focuses on hardware, software and systems engineering capabilities for both the civil and defence sectors, serving global needs. The Group has also established an MRO (Maintenance, Repair & Overhaul) facility in Gurugram to provide comprehensive avionics maintenance and repair services to Indian airlines and support the growth of the local aviation industry.

As part of the stabilization of the OCM/Oracle eBusiness Suite solution, we are seeking a Domain Leader for Management of Sales & Contracts (MS&C) to strengthen its central team based in France.

Key Challenges:

• Aligning business needs with technical solutions (Oracle).
• Continuous improvement of processes and customer satisfaction.
• International collaboration with remote teams.

Key Responsibilities

As the MS&C Domain Leader, your responsibilities will include:

• Business Advisory & Requirements Framing: Advise business entities, review business requirements, and propose action plans.
• OCM core model & Delivery Quality: Ensure consistency in the OCM Core model, improve deliverable quality, and enhance customer satisfaction.
• Specifications & Execution Management: Write specifications, monitor execution, and oversee back-office teams (India).
• Advanced Support & Request Management: Provide Tier 3 support, handle incidents, anomalies, and change requests, including complex issues.
• Rollout & Change Management: Prepare and support rollout activities and drive change using agile processes.
• Traceability & TMA Management: Track progress in JIRA/ServiceNow, monitor TMA, and manage critical issues.

Essential Skills & Knowledge

• Business Acumen in sales administration and contract management: Ability to understand business needs including financial contract/project management, sales administration, and regulatory aspects (IFRS15).
• Technical Writing & Synthesis: Strong writing skills (specifications, manuals and ability to explain complex concepts clearly.
• Oracle eBusiness Suite Experience: Proven experience in complex implementations of Project Accounting & Contracts across the full project lifecycle.
• Workshop Facilitation & Validation: Ability to lead requirements-gathering workshops, Change Control Boards (CCB), and User Acceptance Testing (UAT).

Desired Skills & Knowledge

1.      Team Leadership: Experience in supervising interns and subcontractors.

2.      Global Collaboration: Experience in collaborating with remote teams in an international environment.

• French proficiency: A plus for interactions with French-speaking Teams and with internal customers.

Behavioral Competencies

You are recognized for:

1.      Rigor and autonomy.

2.      Team spirit and leadership abilities.

3.      Customer service orientation and satisfaction focus.

4.      Innovation and proactive problem-solving.

At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.