The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission.

At Howard University, we prioritize well-being and professional growth.

Here is what we offer: 

• Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support
• Work-Life Balance: PTO, paid holidays, flexible work arrangements
• Financial Wellness: Competitive salary, 403(b) with company match 
• Professional Development: Ongoing training, tuition reimbursement, and career advancement paths
• Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture

Join Howard University and thrive with us! 

https://hr.howard.edu/benefits-wellness

Under the direction of the Director for Clinical Operations, the Clinical Operations Nurse Coordinator supports safe, efficient, standardized, and patient-centered clinical operations across the Faculty Practice Plan. This role coordinates clinical quality, safety, regulatory readiness, value-based care, incident reporting management, clinical workflow standardization, and staff competency across ambulatory practices.

Working collaboratively with Practice leadership, physicians, nursing, medical assistants, and organizational partners, the Nurse Coordinator supports the implementation and ongoing monitoring of clinical and operational priorities.

Key Responsibilities

Clinical Operations & Standardization

• Partner with the Director of Clinical Operations to implement standardized clinical workflows across Faculty Practice locations.
• Evaluate clinical processes and identify opportunities to improve efficiency, safety, quality, and patient experience.
• Support implementation and monitoring of clinical policies, procedures, protocols, and standard work.
• Provide clinical consultation and escalation support to Practice leadership and clinical teams.
• Lead follow-through on identified clinical operational gaps.

Quality, Safety & Regulatory Readiness

• Conduct routine clinical and Environment of Care rounds across ambulatory practices.
• Monitor compliance with infection prevention, medication management, specimen handling, vaccine management, emergency preparedness, and other clinical standards.

• Support continuous regulatory and accreditation readiness. Supporting the development, implementation, education, delivery, and monitoring of clinical policies, procedures, protocols and workflows within assigned areas, to build a consistent standard of practice across FPP.

• Review clinical incidents, identify trends, perform audits, and coordinate corrective actions with appropriate leaders.

• Partner with Quality, Infection Prevention, Risk Management, and other departments on ambulatory initiatives. Identify quality, safety, or compliance concerns and escalate findings to the Director of Clinical Operations and appropriate leadership.

• Lead, document and track rapid response events occurring in the FPP identify trends or opportunities for clinical improvement

Value-Based Care & Population Health

• Coordinate Faculty Practice value-based care initiatives in partnership with clinical and operational leaders.
• Monitor and audit patient records for care gaps, quality measures, and payer-specific opportunities.
• Support workflows for patient outreach, preventive care, chronic disease management, and quality measure closure.

• Track performance and provide routine updates on value-based care initiatives. Monitor documentation standards and workflows that support practice’s quality initiatives targets

Clinical Workforce & Competency

• Support standardized onboarding, orientation, education, and competency validation for clinical support staff.
• Monitor completion of required clinical training, applicable certifications and credentials for designated clinical staff and escalate gaps to appropriate leadership.
• Assist with development and maintenance of MA and nursing clinical competencies.
• Identify educational needs based on rounding, audits, incidents, performance trends, and workflow changes.
• Serve as a clinical resource for Practice leadership, nurses, and medical assistants.

Performance Improvement

• Participate in ambulatory performance improvement initiatives.
• Collect and analyze operational and clinical performance data.
• Develop action plans and monitor progress toward established goals.
• Assist with implementation of new programs, services, workflows, and organizational initiatives.
• Identify educational needs through audits, quality data, observed practice, environment of care rounding, and leadership feedback; and develop targeted education accordingly

Experience

• Minimum 5 years of progressive nursing/healthcare experience, preferably in ambulatory or multispecialty operations
• Minimum one year experience working in an Academic Health System.
• Previous leadership, quality, clinical operations, or performance-improvement experience preferred.
• Current Registered Nurse License (Washington DC) required, or ability to obtain licensure within 90 days if currently licensed out of state
• Current Basic Life Support (BLS) certification required, ACLS certification strongly preferred.
• At least 1 specialty certification, preferred.   

Additional Requirements

• Demonstrate knowledge of quality improvement, Value-Based Care, ambulatory clinical care delivery processes, and clinical education.

• Knowledge of Nursing Practice Act, The Joint Commission & other federal, state, & local regulatory requirements, patient safety, infection prevention, quality improvement, and clinical workflow.

• Ability to analyze quality and clinical performance data, identify trends, recommend appropriate interventions.
• Strong communication interpersonal skills, organizational, project management, problem-solving and interdisciplinary collaboration skills.
• Perform other duties consistent with the scope and responsibilities of the position as assigned

Education

• Associate of Science in Nursing required; master’s degree in nursing, healthcare administration, public health, business or related field preferred.

Compliance Salary Range Disclosure

Compensation Range: $100,000 - $110,000