Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

This role will be responsible for the strategy, governance, operational excellence, availability, security posture, and transformation of a complex global network environment comprising approximately:

2,000+ Network Devices (Routers, Firewalls, Core & Access Switches)

3,000+ Wireless Access Points

Multi-country WAN, Internet, SD-WAN and LAN Infrastructure

What You Do

• Enterprise Security Infrastructure including Next-Generation Firewalls, NAC and Secure Access Technologies
• The Domain Leader will serve as the highest escalation point for all Network and Security-related operations while driving automation, resilience, compliance, cost optimization, service excellence, and continuous improvement.
• The successful candidate will combine deep technical expertise with strong people leadership, customer engagement, service governance, and transformation experience.

Key Responsibilities

• Own Network & Security service delivery and governance.
• Manage Palo Alto, Arista, Wireless, WAN/LAN, VPN, and SD-WAN environments.
• Drive SLA, KPI, uptime, and customer satisfaction targets.
• Lead Incident, Problem, Change, and Major Incident Management.
• Ensure security compliance, audit readiness, and risk mitigation.
• Manage disaster recovery and business continuity planning.
• Drive automation, monitoring, and continuous improvement initiatives.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical and Professional Expertise

• Palo Alto Firewalls
• Arista Switching
• Enterprise Wireless Networks
• WAN, LAN, VPN & SD-WAN
• Network Security & NAC
• ITIL / Service Management
• Incident & Problem Management
• Network Operations & Infrastructure Management

Preferred Technical and Professional Experience

• PCNSE / Palo Alto Certifications
• Arista Certifications
• ITIL Certification
• Network Automation (Python, Ansible)
• Cloud Networking (AWS, Azure, GCP)
• Zero Trust & SASE Architecture
• AIOps / Network Observability Tools
• Large-scale Global Network Operations Experience
• Disaster Recovery & Business Continuity Expertise

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.