Sobre este puesto de Network Operations Automation and Reporting Engineer en New Era Technology
Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale.
At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes — putting people first, embracing continuous learning, and thriving through collaboration and inclusion — we nurture our people to deliver exceptional customer service.
If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work—together
Role: Network Operations Automation and Reporting Engineer
Position Type: Permanent
Location: Bangalore / Hyderabad (Work from office)
Shift Flexibility: Must be open to working in shifts
Core Responsibilities
- Manage and track daily operational issues from identification to closure
- Prepare and publish daily status reports covering:
o Open issues / backlog
o Progress updates
o Risks / blockers
- Ensure all updates are accurate, structured, and ready for audit/review
- Perform data validation and reconciliation across multiple data sources
- Analyze issues using data correlation and structured troubleshooting
- Coordinate with technical teams to drive timely resolution
- Maintain clear and consistent documentation of findings and actions
✅ Daily Reporting (Key Requirement – MUST HAVE)
- Own end-to-end daily reporting process
- Generate reports using Excel / dashboards including:
o Issue status
o Aging / SLA tracking
o Trend analysis (daily/weekly)
- Ensure reporting is:
o Consistent (same format daily)
o Accurate (no data gaps/mismatches)
o Actionable (highlights risks and priorities clearly)
- Communicate updates to stakeholders in a clear, concise, professional format
✅ Technical Skills (Tool-Agnostic)
- Strong Excel / data handling skills (pivot tables, lookups, structured sheets)
- Working knowledge of Python or scripting (for automation of reports/tasks)
- Experience handling multiple datasets / CSV / reports from different sources
- In depth Understanding of network architecture and connectivity
- Good hands-on experience with network devices (routers, switches, firewalls)
✅ Analytical Skills
- Ability to identify data inconsistencies and resolve them logically
- Strong problem-solving mindset with structured approach
- Capability to handle incomplete or conflicting data
- Focus on root cause analysis, not just surface-level fixes
✅ Automation & Process Improvement
- Identify repetitive/manual work and automate wherever possible
- Build simple tools/scripts to improve reporting efficiency and accuracy
- Continuously optimize processes for speed, quality, and scalability
✅ Soft Skills
- Strong ownership mindset (takes issue to closure, not just updates status)
- Ability to work in high-pressure daily troubleshooting/reporting environment
- Clear written and verbal communication
- Good stakeholder coordination skills
Interested?
Please share your updated resume with [email protected]
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