Summary

Assist physicians in delivering high-quality patient care while providing excellent customer service to patients and supporting the overall practice. Employees are expected to demonstrate Brown University Health’s values of Compassion, Accountability, Respect, and Excellence, along with the organization’s core Success Factors, including Instill Trust, Value Differences, Patient and Community Focus, and Collaborate.

Responsibilities

• Assist with direct patient care and administrative tasks, including lab tracking and data entry, document management, obtaining patient histories and vital signs, medication verification, chart preparation, and pre-visit planning.
• Perform routine clinical procedures such as EKGs, rapid strep tests, urine dips, spirometry, and nebulizer treatments.
• Administer injections, including vaccines and medications.
• Educate and advise patients on specified medical issues within established guidelines.
• Schedule, coordinate, and track STAT referrals and pre-authorizations.
• Review quality reports to help close gaps in care and maintain consistent quality scores.
• Maintain appropriate stock levels of medications and medical supplies.
• Monitor and audit vaccine refrigeration temperatures in accordance with Department of Health regulations.
• Follow safety, environmental, and infection-control procedures.
• Comply with OSHA, Department of Health, HIPAA, and confidentiality requirements to protect patient information.
• Follow Brown Health Medical Group Primary Care guidelines for safeguarding patients’ demographic, clinical, and financial information.
• Provide excellent customer service and high-quality patient care.
• Attend meetings and workshops related to the position and office workflows.
• Perform other job-related duties as assigned.

Minimum Qualifications

• High school diploma or equivalent required.
• Ability to read, write, and speak English.
• Basic Life Support (BLS) certification required.
• Completion of a Medical Assistant certification preferred.

Pay Range:

EEO Statement:

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

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Driving Required: