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Work at CBC/Radio-Canada

At CBC/Radio-Canada, we create content that informs, entertains and connects Canadians on multiple platforms. Our successes and accomplishments are driven by embodying and upholding values, which include creativity, integrity, inclusiveness and relevance. 
 
Do you think you have the ability and drive to keep up with this exciting, ever-changing industry? Whether it be in front of the camera, on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to Canadians.

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Behind the scenes, but ahead of the curve: help us develop the next-generation public service media organization.

Technology & Infrastructure (T&I) is the backbone and the future-forward arm of CBC/Radio-Canada. Our purpose is to constantly innovate to evolve and maintain the Corporation’s technology and infrastructure. We are the people that make stuff work. We make connections between media content, systems, people and places. We are the space in between.

A place with purpose. CBC/Radio-Canada has always been a highly regarded pioneer of media technology — not just in Canada but around the world. Today, we are transforming ourselves into a modern and agile public service media organization. Technology is the driving force, and we are the team making it happen.

This role requires full-time on-site presence.

This role will be assigned to work shifts including weekends, holidays and overnight.

The opportunity

Function:

Assists in achieving the CBC Radio Canada’s objectives by providing specialized technical and production guidance in the Master Control facility. By undertaking the overall coordination of assigned programs, areas or projects in Digital, Radio and Television. Creative problem solving is required to solve operational difficulties, to assess and optimize the use of resources. Work is generally performed according to accepted CBC or industry standards but there is wide latitude for independent action, judgment and initiative.

Where instructions or requirements are not clear, independent judgments may be necessary under severe time constraints and relevant personnel are contacted for clarification. Problems or faults are reported clearly and promptly to the relevant authority. Receives and replies to audience queries.

Key Tasks:

• According to Master Control and operational schedules, patches, switches, and routes video and audio feeds and related communications circuits both internally and externally.  Coordinates technical adjustment of these feeds with various production facilities and other clients.
• Connects temporary facilities for production partners
• Contributes ideas and makes recommendations to overcome problems or achieve desired results.
• In accordance with department and program policies, prioritizes and coordinates distribution and collection facilities.  Compiles distribution and collection records for billing purposes.
• Coordinates routing of feeds, including the booking and purchase of circuits and facilities both domestically and internationally.  Ensures their proper termination.
• Communicates with common carriers to resolve transmission problems, and with others to distribute information and instructions pertaining to network programming.
• Checks and verifies the accuracy of Network schedules with those concerned and inserts corrected information.
• Operates and makes adjustments to ensure proper transmission through distribution and collection systems.  Tests, monitors and reports the response and condition through these systems.  Checks signals meet our plant technical specifications, converts signals as needed including PAL to NTSC and audio manipulation.
• Receives, coordinates, checks and files program and related information
• Performs all or part of the function or duties of an equivalent or lower classification.
• As assigned or required, may perform any or all of the following tasks:
  • Perform tests, measurements and line-ups, and adjust equipment to maintain maximum operating efficiency.
  • Coordinate activities regarding program delivery and presentation.
  • Checks and verifies TV Master Control schedules, inserts corrections and advises of any discrepancies.  Monitors television networks.
  • Sets up and ensures continuity of various communications circuits.

We are looking for a candidate with the following:

Education Required:

• Requires knowledge of the Network schedule and time zones, fibre lines, satellites, streaming and the technical understanding of multiple hardware & software systems, content distribution systems as well as a strong technical understanding of production craft functions.  Knowledge generally gained through Community College graduation in relevant courses, and/or equivalent industry experience.

Experience Required:

• Three to five years industry experience including previous work experience in distribution, operations or production. System maintenance experience is a valuable asset and the ability to follow a schematic diagram for troubleshooting purposes. Strong computer skills and communications skills are essential.

Candidates may be subject to skills and knowledge testing.
 

We thank all applicants for their interest, but only candidates selected for an interview will be contacted.

As part of our recruitment process, candidates who advance to the next

step will be asked to complete a background check. This includes:  

• A mandatory Criminal record check. 

• Other background checks may be conducted based on the operational requirements of the position.

CBC/Radio-Canada is committed to being a leader in reflecting our country’s diversity. That’s because we can only create and tell the stories that connect Canadians, by having a workforce that mirrors the ever-changing makeup of our country. That’s why we, as an employer, value equal opportunity and nurture an inclusive workplace where our individual differences are not only recognized and valued, but also extend to and pervade all the services we provide as Canada’s public broadcaster. For more information, visit the Diversity and Inclusion section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by sending an e-mail to [email protected].
 
You are invited to consult and familiarize yourself with our Code of Conduct, which can be found on our corporate website. All employees must adhere to the Code as a condition of employment. We also invite you to take a look at our policy on conflicts of interest. In the event that you become an employee, it will be important to inform us, as quickly as possible, of any situation that, because of your hiring, constitutes or could appear to constitute a conflict of interest.

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