234 rooms | 16,000 sq. ft. meeting/event space

Amenities: contemporary rooms, rooftop pool, five signature dining venues, vibrant communal spaces.

A restored Art Deco hotel just steps from the New Orleans French Quarter, The Barnett offers an authentic New Orleans experience with curated events, live music, and standout food and beverage. Its versatile meeting and event spaces, combined with proximity to the Caesars Superdome, create an engaging environment for hospitality professionals serving both business and leisure travelers.

As one of the most distinctive hotels in New Orleans Warehouse District, The Barnett pulses with New Orleans energy, only blocks away from Caesar’s New Orleans and the Caesar’s Superdome. Designed to blend luxury with comfort, immaculate guest rooms cultivate a sense of ease. Each boasts vintage-inspired decor, plush bedding, and standout amenities that cater to every need. The Barnett provides a sophisticated, stylish retreat that embodies the spirit of its surroundings, ensuring an unforgettable experience for every guest.

We are seeking a dynamic, hands-on Outlets Manager to lead daily operations across three distinct, high-energy concepts: the Lobby Bar, Good Measure, and the High Five Rooftop. Beyond traditional food and beverage excellence, this role is the heartbeat of our guest atmosphere—requiring a genuine love for music, theater, and live performance, alongside the operational expertise to seamlessly execute nightly programming, pre- and post-show rushes, and vibrant rooftop experiences.

MINIMUM REQUIREMENTS

Education

• Bachelor’s degree in Hospitality, Business, Arts Administration, or a related field preferred.
• Hospitality, sommelier, mixology, or beverage certifications a plus.

Experience

• Minimum 3 years of food and beverage leadership experience.
• Experience supervising restaurant, bar, or banquet operations.
• Strong background in cost control, staffing, and guest service.
• Hands-on experience coordinating or managing live entertainment, theater programming, DJs, or music-driven hospitality venues.

Skills and Knowledge

• Authentic passion and knowledge of music, theater, and live performance culture, with an instinct for curating ambiance, pacing, and guest flow around showtimes and sets
• Strong leadership, communication, and team development abilities.
• Thorough understanding of restaurant, bar, and banquet operations.
• Knowledge of food safety, sanitation standards, and alcohol compliance regulations.
• Ability to analyze financial data, control labor, and manage cost of goods.
• Excellent organizational, time-management, and problem-solving skills.
• Proficiency in Microsoft Office, POS systems, and F&B management software.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Outlet & Entertainment Operations

• Oversee daily operations of the Lobby Bar, Good Measure, and Rooftop, ensuring each space maintains its distinct identity, energy, and service standards.
• Curate and manage the intersection of hospitality and entertainment—coordinating live music, DJ sets, theatrical programming, and special performances across outlets.
• Manage peak service flows tied to theater curtain times, intermissions, pre-show dining, and post-show crowds to ensure rapid, seamless guest experiences.
• Partner with talent buyers, performers, and AV teams to oversee sound checks, lighting/ambiance transitions, green room/artist hospitality, and stage/floor logistics.
• Monitor rooftop-specific operations, including capacity management, outdoor safety protocols, and rapid weather-contingency plans.

Leadership & Guest Experience

• Lead, mentor, and inspire outlet supervisors, bartenders, and frontline team members, fostering a culture rooted in hospitality, creativity, and teamwork.
• Maintain strong guest satisfaction scores, serve as a visible floor presence during peak hours and performances, and resolve guest concerns promptly.
• Support the recruitment, hiring, onboarding, and ongoing product/service training of outlet staff.

Financial, Menu & Administrative Management

• Collaborate with culinary and beverage leadership on seasonal cocktail menus, pre-theater express offerings, and themed promotional events.
• Manage dynamic labor scheduling and staffing levels aligned with show calendars, hotel occupancy, and seasonal rooftop demand.
• Monitor financial performance, beverage/food cost controls, waste reduction, and regular inventory processes.
• Conduct daily walkthroughs and inspections of all three outlets to ensure cleanliness, safety, AV readiness, and brand compliance.
• Ensure strict compliance with food safety, health, noise ordinances, and alcohol service regulations.
• Collaborate with Sales, Events, Banquets, and Front Office teams for private buyouts, VIP artist stays, and group coordination.
• Assist the Director of Outlets with outlet budgets, forecasting, and post-event/departmental reporting.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.