[What the role is]

[What you will be working on]

• Survey Administration: Coordinate survey preparation, respondent outreach, fieldwork monitoring, follow-ups and deliverables.
• Vendor and Stakeholder Management: Manage survey vendors and work with internal departments, Colleges and agencies to meet agreed timelines and quality standards.
• Data Management and Analysis: Extract, consolidate, clean and validate survey data; resolve discrepancies; analyse trends; and translate findings into actionable insights.
• Reporting and Compliance: Prepare reports, presentations, dashboards and accurate submissions to management, the Ministry of Education and relevant agencies in the prescribed formats and timelines.
• Process Improvement: Use automation, digital tools and data visualisation to improve survey workflows, data quality and reporting.
• Administrative Support: Maintain graduate records in ITE’s student administration system and support related graduate affairs and career services duties.

[What we are looking for]

• Credential in statistics, data analytics, social sciences, business, information systems or a related discipline.
• At least three years of relevant experience in survey administration, research or data analysis.
• Sound knowledge of survey methodology, data validation and quantitative analysis.
• Proficiency in Microsoft Excel and Power BI or Tableau; knowledge of SQL, Python, Power Apps or Power Automate is advantageous.
• Strong analytical, organisational, communication and stakeholder-management skills, with attention to detail and the ability to manage multiple priorities independently.