Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity

As a dedicated Infrastructure Engineer I – Data Protection, you will be responsible for designing, implementing, maintaining, and troubleshooting our data backup, recovery, and cyber resiliency solutions. This role is critical for ensuring business continuity, data integrity, and the protection of our organization's valuable information against data loss, system failures, and cyber threats. 

You will create, modify, maintain and support infrastructure system components and solutions that enable business functions and IT Services.  You will balance availability, security, efficiency and functional requirements to help provide an optimized production service. You will also identify and manage existing and emerging risks that stem from business activities and ensure these risks are effectively identified and escalated to be measured, monitored and controlled.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, or Tampa, FL.  Relocation assistance is not available for this position.

What you'll do:

• Participates in data protection transformation initiatives focused on simplification, standardization, resilience, and operational efficiency, alongside developing engineering standards, implementation plans, and technical documentation.
• Deploys and maintains data protection solutions for Virtual Hosts, SQL, NO-SQL, DB2, Oracle distributed workloads, as well as cloud (Azure and AWS), SaaS, and Active Directory workloads. 
• Supports critical operational automation, requiring the development and implementation of Infrastructure-as-Code solutions, automated workflows, and process improvements to streamline operations and enhance deployment consistency. 
• Maintains focus on regulatory compliance, business continuity, cyber resilience, and assurance of data integrity and immutability.

• Under limited supervision, designs scalable IT system infrastructure, implements system changes with consistency and autonomy, and automates service delivery and maintenance tasks; builds monitoring and tooling for systems.
• Independently resolves complex technology production issues by troubleshooting IT systems. Identifies opportunities for improvements and makes recommendations to management.
• Analyzes complex outages and identifies opportunities for system improvements.
• Understands and consistently exercises engineering best practices, concepts, and patterns.
• Understands the customer and identifies solutions and ideas for the customer with some assistance.
• Evaluates potential Technology solutions with some oversight.
• Mentors junior engineers and may being mentoring peer engineers.
• Develop software defined infrastructure in code in CI/CD Pipelines.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• Bachelor's degree; OR 4 years of relevant education and/or experience

• 4 years of infrastructure experience demonstrating depth of technical understanding within a specific discipline(s)/technology(s) or applicable IT experience such as IT Management, Software Development, Data Engineering, and Agile Product/Release Management.
• 2 years of experience in developing, deploying and maintaining large scale backup/recovery solutions.
• Proficient level of business acumen in the areas of business operations, risk management, industry practices and emerging trends.
• Knowledge and understanding of designing scalable IT system infrastructures, implementing system changes, or automating service delivery and maintenance tasks.
• Basic understanding of cloud technologies and tools.
• Demonstrated experience working with image-based backup solutions, virtualized infrastructure, database backups, and disaster recovery.

What sets you apart:

• Experience in developing, deploying and maintaining large scale backup/recovery solutions.
• Experience in implementing cyber recovery solutions that includes ability to detect and respond to threats and quickly restore operations.
• Experience developing and maintaining automated restore orchestration.
• Experience working in an environment with strict federal regulations and operational control standards designed to ensure business continuity, data integrity and privacy.
• Rubrik Certifications such as Rubrik Certified System Administrator (RCSA) and Rubrik Certified Cloud Specialist (RCCS)
• Automation experience with Ansible.      
• US military experience gained through military service or gained as a military spouse / domestic partner.

Compensation range: The salary range for this position is: $93,770 - $179,240. 

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.