FC Global Services India LLP (First Citizens India), a part of First Citizens BancShares, Inc., a top 20 U.S. financial institution, is a global capability center (GCC) based in Bengaluru. Our India-based teams benefit from the company’s over 125-year legacy of strength and stability. First Citizens India is responsible for delivering value and managing risks for our lines of business. We are particularly proud of our strong, relationship-driven culture and our long-term approach, which are deeply ingrained in our talented workforce. This is evident across all key areas of our operations, including Technology, Enterprise Operations, Finance, Cybersecurity, Risk Management, and Credit Administration. We are seeking talented individuals to join us in our mission of providing solutions fit for our clients’ greatest ambitions.

Job Description:

Value Proposition

As part of the Enterprise Automation and Technology Enablement team at First Citizens Bank, the Senior Data Automation Engineer will be responsible for designing, developing, configuring, and maintaining automated data workflows, integrations, reporting solutions, and operational automation platforms. This individual will possess strong analytical and technical problem-solving skills, along with experience across the software development lifecycle, to support multiple business initiatives, develop standard operating procedures (SOPs), and drive day-to-day automation capabilities.

Job Details

Position: Information Security Engineer II - IAM
Career Level: P2
Job Category: Senior Associate
Role Type: Hybrid
Job Location: Bangalore

About the Team

The Data Automation and Engineering team enables business and technology functions through scalable automation solutions, workflow orchestration, data integration, process optimization, and operational analytics. The team is focused on reducing manual effort, improving operational efficiency, and enhancing data-driven decision-making across the organization.

Impact

This position resides within the Enterprise Technology organization supporting the design, development, automation, and ongoing maintenance of data pipelines, workflow platforms, reporting frameworks, and integration solutions. The role will be responsible for identifying automation opportunities, implementing scalable solutions, and supporting operational excellence initiatives. This is an individual contributor role

Key Deliverables (Duties and Responsibilities)

• Document automation runbooks, playbooks, technical procedures, and operational processes.
• Collaborate with Business, Application, Infrastructure, Data Engineering, and Support teams to gather requirements and implement automation solutions for larger platforms like SailPoint
• Support operational teams by developing reusable automation frameworks and self-service capabilities.
• Design, develop, and maintain automated workflows using scripting, APIs, orchestration tools, and low-code/no-code platforms where applicable.
• Build and maintain data pipelines for extraction, transformation, and loading (ETL/ELT) processes.
• Develop automation for operational reporting, data validation, reconciliation, and monitoring activities.
• Create dashboards and reporting solutions to provide actionable business insights.
• Monitor automation jobs, troubleshoot failures, and implement proactive improvements.
• Ensure adherence to security policies, regulatory requirements, data governance standards, and audit controls.
• Optimize business processes through automation and continuous improvement initiatives.
• Support enterprise AI, analytics, and intelligent automation programs.
• Develop operational metrics, KPI reporting, and executive dashboards.
• Implement automation solutions that improve efficiency, accuracy, and scalability.

Skills and Qualifications (Functional and Technical Skills)

Functional Skills

• Strong expertise in business process analysis and automation solution development.
• Excellent understanding of workflow automation, process orchestration, and task automation.
• Ability to translate business requirements into scalable automation solutions.
• Strong analytical thinking and data problem-solving capabilities.
• Excellent communication and stakeholder management skills.
• Ability to balance strategic initiatives with hands-on technical execution.
• Experience documenting processes, workflows, and automation standards.
• Strong focus on operational excellence and continuous improvement.

Technical / Business Skills

• 4+ years of experience in data engineering, automation engineering, business process automation, or related technology roles.
• Strong knowledge of Python, PowerShell, SQL, or other scripting languages.
• Experience with API integrations, REST services, and enterprise application connectivity.
• Experience developing ETL/ELT pipelines and data transformation workflows.
• Knowledge of workflow orchestration and automation platforms (Power Automate, UiPath, Automation Anywhere, Apache Airflow, etc.).
• Experience with database technologies such as SQL Server, Oracle, PostgreSQL, or Snowflake.
• Data modeling, data quality, and data validation experience.
• Dashboard and reporting development using Power BI, Tableau, or similar analytics tools.
• Experience with cloud platforms such as Azure, AWS, or GCP.
• Understanding of CI/CD pipelines and DevOps practices.
• Experience with source control tools such as Git.
• Monitoring, alerting, and operational support experience.
• Knowledge of AI-enabled automation and intelligent process automation solutions is preferred.
• Familiarity with data governance, security, and compliance requirements.

Core Competencies

• Process Automation
• Data Engineering
• Workflow Orchestration
• ETL/ELT Development
• API Integration

Accessibility Needs

We are committed to providing an inclusive and accessible hiring process. If you require accommodation at any stage (application, interviews, or onboarding), we will work with you to ensure a seamless experience

Equal Employment Opportunity

FC Global Services India LLP (First Citizens India) is an Equal Employment Opportunity Employer. We are committed to fostering an inclusive and accessible environment and prohibit all forms of discrimination on the basis of gender, religion, caste, disability, sexual orientation, economic status or any other characteristics protected by the law. We strive to foster a safe and respectful environment in which all individuals are treated with respect and dignity. Our EEO policy ensures fairness throughout the employee life cycle.