HubSpot Expert – CRM Implementation, Automation & Optimization | Remote

Position Type: Full-Time, Remote
Working Hours: U.S. Business Hours

About the Role

At Pavago, one of our clients is hiring an experienced HubSpot Expert to lead HubSpot implementations, optimization, and system improvements across Sales Hub, Marketing Hub, and Service Hub.

This is a hands-on, client-facing role requiring strong technical knowledge of the HubSpot ecosystem. You’ll manage the complete implementation lifecycle — from discovery and CRM architecture through workflow automation, data migration, integrations, reporting, testing, deployment, and client enablement.

You’ll work directly with clients to understand their business processes and translate those requirements into scalable, efficient HubSpot solutions that improve sales, marketing, and customer service operations.

If you know HubSpot beyond basic CRM administration and enjoy building systems, automating workflows, solving technical problems, and helping clients get more value from their technology, this role is a strong fit.

What You’ll Own

HubSpot Implementation & CRM Configuration

• Configure and optimize:
• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• Design and maintain scalable CRM architecture
• Build and manage:
• Workflows
• Automations
• Pipelines
• Custom properties
• Lifecycle stages
• CRM structures
• Configure HubSpot based on client processes and business requirements
• Ensure implementations follow HubSpot best practices and remain scalable as client needs evolve

Data Migration & CRM Management

• Execute HubSpot data migrations, including:
• Data mapping
• Imports
• Validation
• Cleanup
• Maintain data accuracy and consistency throughout migrations
• Identify duplicate, incomplete, or improperly structured CRM data
• Ensure records, properties, pipelines, and associations are configured correctly
• Perform quality assurance before and after migration

Implementation Lifecycle Management

• Manage HubSpot projects from:
• Discovery
• Onboarding
• Solution design
• Configuration
• Testing
• Deployment
• Optimization
• Translate client goals into clear implementation requirements
• Coordinate implementation milestones and deliverables
• Perform QA checks to ensure accuracy, scalability, and platform performance
• Maintain clear documentation of:
• System configurations
• Workflows
• Processes
• Project updates
• Ensure implementations remain aligned with client goals and timelines

Workflow Automation & Process Optimization

• Build automated workflows supporting sales, marketing, and customer service processes
• Identify opportunities to eliminate repetitive manual work
• Improve:
• Lead management
• Lead routing
• Sales processes
• Customer journeys
• Service workflows
• Troubleshoot workflow logic and automation issues
• Continuously optimize CRM processes based on business requirements and performance

Integrations & Troubleshooting

• Diagnose and resolve HubSpot-related technical issues
• Troubleshoot:
• Workflows
• Integrations
• CRM configuration
• Data issues
• Automation challenges
• Support third-party application integrations
• Identify root causes and recommend scalable solutions
• Document technical issues and resolutions clearly
• Collaborate with Solutions Architects and Developers when additional technical support is required

Reporting & Performance Improvement

• Build HubSpot dashboards and reports
• Create reporting systems that provide visibility into:
• Marketing performance
• Sales performance
• Pipeline activity
• Customer service performance
• Campaign results
• Analyze HubSpot performance data
• Recommend improvements to:
• Campaigns
• Workflows
• Customer journeys
• CRM processes
• Help clients use HubSpot data to make better operational and commercial decisions

Client Enablement & Training

• Lead client discussions throughout implementations
• Gather and translate business requirements into technical HubSpot solutions
• Conduct client training sessions
• Explain technical concepts clearly to non-technical stakeholders
• Provide guidance on HubSpot best practices
• Create supporting documentation and training materials
• Help clients improve HubSpot adoption and platform usage
• Collaborate with:
• Project Managers
• Solutions Architects
• Developers
• Client stakeholders

Requirements

• Proven hands-on experience with:
• HubSpot Sales Hub
• HubSpot Marketing Hub
• HubSpot Service Hub
• Strong experience building:
• Workflows
• Automations
• Pipelines
• CRM structures
• Custom properties
• Experience with HubSpot data migrations, integrations, troubleshooting, and optimization
• Experience creating dashboards, reports, and performance tracking systems
• Understanding of CRM architecture and data management best practices
• Ability to manage multiple client projects while maintaining accuracy and meeting deadlines
• Strong analytical and problem-solving skills
• Professional-level written and spoken English
• Experience leading client calls and training sessions in English
• Strong technical documentation skills
• Active HubSpot certifications or willingness to obtain relevant certifications
• Ability to work independently in a remote environment
• Availability during U.S. business hours

Ideal Experience

• Experience implementing HubSpot for multiple clients or within an agency environment
• Experience with CMS Hub and HubSpot content deployment
• Familiarity with CRM integrations and third-party applications
• Experience working with marketing, sales, and customer service teams to improve processes
• Previous experience in a client-facing consulting or solutions role
• Experience managing end-to-end HubSpot implementations
• Strong understanding of CRM adoption and process optimization

Tools & Technology

HubSpot Sales Hub | Marketing Hub | Service Hub | CMS Hub | HubSpot CRM | HubSpot Workflows | HubSpot Automation | HubSpot Reporting | CRM Integrations | Data Migration & Import Tools

What Makes You a Strong Fit

You’ll likely thrive in this role if you:

• Have deep hands-on HubSpot experience and enjoy building scalable CRM solutions
• Understand how Sales, Marketing, and Service Hub work together
• Can translate business requirements into practical technical solutions
• Are comfortable owning HubSpot implementations from discovery through deployment
• Can independently troubleshoot complex HubSpot challenges
• Communicate technical concepts clearly to clients and non-technical stakeholders
• Are detail-oriented and maintain clean, scalable CRM structures
• Can manage multiple client implementations simultaneously
• Enjoy improving processes through automation
• Take ownership of helping clients get maximum value from their HubSpot investment

What a Typical Day Looks Like

You may start your day by reviewing ongoing HubSpot implementation projects, client priorities, and outstanding technical issues.

Throughout the day, you could build workflows and automations, configure pipelines and CRM properties, troubleshoot integrations, perform data migrations, or optimize an existing HubSpot environment.

You’ll also meet with clients to gather requirements, provide project updates, conduct training, and explain recommended system improvements.

You may review dashboards and performance data to identify opportunities to improve sales, marketing, or customer service workflows while collaborating with internal Project Managers, Solutions Architects, and Developers.

In short: you turn business requirements into scalable HubSpot systems that improve automation, visibility, adoption, and operational performance.

Key Metrics for Success

• HubSpot implementations delivered accurately and on time
• Successful data migrations with high data integrity
• Reliable and scalable workflow automations
• Improved CRM adoption and platform utilization
• Reduced manual processes through automation
• Accurate dashboards and performance reporting
• Fast resolution of HubSpot configuration and integration issues
• Strong client satisfaction and training outcomes
• Clean, scalable CRM architecture
• Successful implementation milestones and project delivery

Why This Role Stands Out

• End-to-end ownership of HubSpot implementations
• Hands-on work across Sales, Marketing, and Service Hub
• Direct interaction with clients and business stakeholders
• Opportunity to solve complex CRM and automation challenges
• Exposure to integrations, migrations, reporting, and process optimization
• Opportunity to help businesses maximize their HubSpot investment
• Fully remote working environment
• Career growth opportunities into:
• Senior HubSpot Consultant
• HubSpot Solutions Architect
• CRM Implementation Lead
• Marketing Operations Manager
• Revenue Operations (RevOps) Leadership

Interview Process

1. Initial Application
2. Spark Hire One-Way Video Interview
3. Initial Screening
4. Client Interview
5. Final Selection & Onboarding

Spark Hire Video Interview – Required

As part of the application process, all candidates are required to complete a one-way video interview through Spark Hire.

After completing the first step of your application, you’ll receive a Spark Hire invitation by email with instructions to record and submit your video responses.

Completion of the Spark Hire video is required to be considered for the next stage. Please check your inbox as well as your spam or junk folder for the invitation.

Apply Now

If you’re a HubSpot Expert with hands-on experience across Sales Hub, Marketing Hub, and Service Hub and know how to build scalable CRM systems, workflows, automations, integrations, migrations, and reporting solutions, we’d love to hear from you.

Apply today and help clients turn HubSpot into a powerful, scalable system for sales, marketing, customer service, and operational growth.

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