Job Summary

As a Total Rewards Assistant, you will support the delivery of global compensation and benefits services within a shared services environment. You will work closely with Total Rewards colleagues, HR Business Partners, and external vendors to ensure accurate and timely execution of reward-related activities. This role is ideal for someone early in their Total Rewards career, with strong attention to detail and a passion for service excellence.

Key responsibilities in your role include:

Total Rewards Service Delivery & Continues improvement

• Act as the first point of contact for employee queries related to compensation, benefits, and recognition programs, ensuring request are resolved efficiently
• Support the administration of global reward programs including annual compensation review & incentive plans
• Support benefit administration
• Support the completion of Annual Survey submissions according to participation deadlines
• Assist with various Total Reward projects, including administration of new programs or initiatives, such as annual reviews or benefit renewals
• Maintain benefit data, including recognition and incentive payments in relevant systems (Workday, payroll, etc)
• Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings. 
• Documentation & Knowledge Management: Create, update, and manage knowledge bases, process documentation, and collateral to enable direct access to information and systems for colleagues.
• Data & System Management: Work with HRIS teams to maintain accurate compensation and rewards data, perform quality checks, and identify areas for improvement.
• Raise and track purchase orders for Total Rewards-related spend in SAP
• Delivery of agreed Total Rewards support services in a reliable, consistent and compliant manner, working with your colleagues to deliver a high quality and responsive level of customer service as measured by colleagues’ rating of customer service
• With your team, the rest of the HR Service Delivery team, and your colleagues in CBS, support and participate in a culture of customer centricity in the drive for continuous improvement for the Total Rewards service function, using service performance data to identify opportunities for improvement and supporting their implementation when necessary.
• Help drive the communication and education of compensation and benefits programs to ensure employees understand their total rewards offerings. 

What we are looking for in our successful candidates:

• Degree in Human Resources Management, Business Administration or a related field
• Previous experience or exposure to Human Resources, People Services, HR Operations, Compensation & Benefits, or a similar environment would be advantageous
• Strong communication skills, with the ability to adapt to different audiences and stakeholders
• Good Excel skills and confidence working with data; experience with HRIS platforms or total rewards management systems would be advantageous
• A customer-first mindset aligned with our “forever caring” brand
• Ability to prioritise and manage a variety of requests
• Ability to work effectively in an environment of change and ambiguity
• Strong attention to detail and accuracy
• An “own it” mindset and willingness to learn
• Strong teamwork and collaboration skills

Language skills required

• Good written and spoken English is essential. 

What you can expect:

We will be providing induction and training period to engage you in everything that Convatec represents for our patients, customers and employees and to upskill you in all the tools and systems you will leverage to deliver successful in this role.

You will be joining a Global Rewards team, with opportunities to grow, within reward or wider HR services.

Working Conditions

• Hybrid Working Model - 1 day a week in the office
• Fixed-Term Contract - 6-Month Duration

Ready to join us?

At Convatec, we’re pioneering trusted medical solutions to improve the lives we touch. If you’re ready to make a real impact, apply today and help us bring our Forever Caring promise to life.

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Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at [email protected].

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

Already a Convatec employee?

If you are an active employee at Convatec, please do not apply here. Go to the Career Worklet on your Workday home page and View "Convatec Internal Career Site - Find Jobs". Thank you!

About Convatec

Pioneering trusted medical solutions to improve the lives we touch:

Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With over 10,000 colleagues, we provide products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention, treatment for hard to heal wounds, at-risk skin and ulcerated tissue to supporting debilitating conditions, improved patient outcomes and reduced care costs. Convatec's revenues in 2025 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit: http://www.convatecgroup.com.