Sobre este puesto de HR Admin Manager en Wave
Our mission
We're making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That's for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We're solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don't always work, you can still send money with Wave. In 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. Now, we have millions of users across 9 countries and are growing fast.
Our goal is to make Africa the first cashless continent and that's where you come in...
How you'll help us achieve it
We're looking for an experienced, resourceful, and highly organized HR Admin Manager to oversee HR administration and ensure compliance with labor and social security regulations in the Democratic Republic of Congo (DRC). You'll take ownership of HR administrative processes, maintain accurate employee records, and ensure that all employment-related documentation and statutory obligations are handled efficiently and on time.
You'll serve as Wave's main point of contact for local labor administration, social security, and retirement authorities, while continuously improving our HR administrative processes to support the company's growth.
In this role, you'll;
- Ensure the accuracy, completeness, and confidentiality of employee data in BambooHR, including employee records, leave balances, and other relevant information.
- Prepare, review, register, and maintain employment contracts and related documents in accordance with DRC labor laws and regulatory requirements.
- Ensure timely registration of new employees and ongoing compliance with health insurance requirements.
- Oversee employee registration with the National Social Security Fund (CNSS) and the relevant health insurance and social protection bodies, ensuring accurate and timely submissions and follow-up.
- Act as Wave's focal point with labor administration, social security, and retirement authorities, ensuring effective communication and resolution of administrative matters.
- Ensure the timely issuance of employment certificates, administrative letters, and other documents requested by Wave employees.
- Oversee the accurate recording and tracking of employee leave in BambooHR.
- Ensure that physical and digital employee files are complete, properly organized, securely stored, and regularly updated.
- Ensure the timely submission of statutory declarations, returns, and other required documentation to the relevant authorities.
- Identify opportunities to streamline HR administrative processes, strengthen internal controls, and improve data accuracy and operational efficiency.
- Monitor regulatory changes, anticipate compliance risks, and ensure that HR administrative practices remain aligned with local requirements and Wave's internal policies.
Key details
- Location: You'll work from our office in Kinshasa and may travel to field locations.
- Work authorization in the DRC is required.
- This is a permanent position.
- Our salaries are competitive and calculated using a transparent formula.
- We offer generous health insurance for yourself and your dependents.
- We support working parents - we offer generous parental leave policies (26 weeks for mothers and 4 weeks for fathers) and subsidized childcare when you return to work.
- We help you live your fullest life now! We subsidize gym memberships and fitness classes.
- Airtime reimbursement.
- Free food and a beautiful office space.
Requirements
- Strong knowledge of the DRC labor laws, social security regulations, and HR administrative requirements.
- Advanced or intermediate English proficiency.
- Excellent communication skills in French.
- At least 5 years of relevant experience in HR administration or any related field, ideally with experience overseeing HR administrative processes.
- A bachelor's degree or equivalent qualification in Human Resources, Business Administration, or equivalent.
- Strong knowledge of employee registration, employment contracts, statutory declarations, and social security procedures in the DRC.
- Proven ability to manage sensitive employee information with discretion and confidentiality.
- Excellent organizational, planning, and prioritization skills.
- Strong spreadsheet skills and experience using HR information systems, ideally BambooHR.
- Demonstrated ability to manage multiple administrative processes, meet deadlines, and ensure compliance with regulatory requirements.
- Strong attention to detail, with the ability to identify discrepancies and implement corrective actions.
You might be a good fit if you
- Are highly conscious of data accuracy, confidentiality, and employee privacy.
- Take ownership of your work and can independently manage HR administrative processes from start to finish.
- Are comfortable working under tight deadlines and handling competing priorities without compromising quality.
- Are rigorous, detail-oriented, and committed to achieving excellence in everything you do.
- Have a strong sense of prioritization and can anticipate administrative needs before they become problems.
- Adapt quickly to changing priorities, evolving regulations, and business needs.
- Are comfortable working with figures, analyzing data, and maintaining reliable records.
- Take initiative, proactively identify risks, and drive projects through to completion.
- Are intellectually curious and creative in solving problems, continuously seeking ways to improve processes and operational efficiency.
- Enjoy building strong working relationships with employees, internal stakeholders, and external authorities.
- Embrace feedback and view challenges and mistakes as opportunities to learn, improve, and grow.
Our team
- We have a rapidly growing in-country team in Senegal, Côte d'Ivoire, Mali, Burkina Faso, The Gambia, Uganda, Niger, Sierra Leone, and Cameroon plus remote team members spread across the world.
- We're deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
- We foster autonomy for our employees. You'll own your projects at every stage, from understanding the problem to monitoring your solution in production.
- We raised the largest Series A in Africa in 2021. Our world-class investors, include Founders Fund, Sequoia Heritage, Stripe, Ribbit Capital, Y Combinator, and Partech Africa.
- We are on Y Combinator's top companies by revenue.
How to apply
Fill out the form below, and upload a resume in English and a cover letter describing your interest in Wave and the role.
We review applications frequently and recommend that you apply to the role that most closely aligns with your skills, experience and career goals.
Wave is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
