About the Role:

Grade Level (for internal use):

The Role
The Head of Japan, Divisional Account Management will serve as a senior commercial leader for S&P Global Market Intelligence in Japan, responsible for driving client retention, net growth, strategic account engagement, and the overall performance of the divisional account management function. This role requires a commercially minded, market-facing leader who can build trusted relationships with senior clients, develop high-performing teams, and translate global business priorities into locally relevant execution for the Japanese market.

The successful candidate will combine strong enterprise commercial leadership with a deep understanding of Japan’s relationship-led business culture, consensus-based decision-making, regulatory environment, and long-term client partnership model. They will be expected to represent S&P Global with credibility across senior clients, industry, and internal stakeholder communities.

Core Responsibilities

• Commercial growth and retention: Own the delivery of Japan account management performance, including retention, renewal execution, net growth, client expansion, and disciplined pipeline management.
• Japan market strategy: Partner with regional and divisional leadership to define and execute a Japan commercial strategy that reflects local market dynamics, client priorities, regulatory developments, and growth opportunities.

·       Senior client engagement: Build and deepen trusted relationships with C-suite executives, senior decision-makers, regulators, industry bodies, and strategic partners across Japan’s financial, corporate, and public-sector ecosystem.

·       Team leadership and development: Lead, coach, and develop a high-performing account management team, fostering accountability, collaboration, inclusion, professional growth, and a strong client-first culture.

·       Cross-divisional collaboration: Work closely with sales, product, marketing, customer success, commercial strategy, and business line stakeholders to deliver integrated client solutions and identify enterprise-wide growth opportunities.

·       Client value and adoption: Ensure the team delivers measurable value to clients by improving product adoption, identifying evolving client needs, and positioning S&P Global as a strategic partner across the client lifecycle.

·       Operational discipline: Drive consistent account planning, forecasting, renewal management, opportunity governance, and performance inspection to support predictable commercial outcomes.

·       Culture and values: Represent and reinforce S&P Global’s values, maintaining the highest standards of integrity, professionalism, collaboration, and client service.

Core Skills and Requirements:

• 12+ years of commercial, account management, relationship management, sales, or client leadership experience in a relevant industry, ideally within financial information, data, analytics, technology, financial services, or capital markets.
• 7+ years of experience leading, coaching, and developing high-performing commercial teams, with a demonstrated ability to build talent, improve execution, and create a strong performance culture.
• Proven track record of delivering revenue growth, managing complex renewals, expanding strategic accounts, and meeting or exceeding financial targets.

·       Strong understanding of the Japanese business environment, including relationship development, senior stakeholder engagement, consensus-building, and enterprise buying dynamics.

·       Experience engaging senior executives across financial institutions, corporates, government-related entities, regulators, or industry associations in Japan.

·       Excellent communication, negotiation, and executive presence, with the ability to influence effectively across cultures, functions, and seniority levels.

·       Strategic and analytical mindset, with the ability to translate market insights, client needs, and commercial data into clear priorities and actionable plans.

·       High personal integrity, sound judgment, and the ability to lead with credibility in a complex, matrixed, multinational organization.

·       Entrepreneurial and proactive mindset, balanced with disciplined execution, stakeholder alignment, and a long-term relationship orientation appropriate for the Japanese market.

·       Fluency in Japanese and English is strongly preferred to support senior client engagement, internal collaboration, and market representation.

Leadership Profile
The ideal candidate is a mature, trusted, and commercially ambitious leader who can operate externally with senior Japanese clients and internally across a global matrix. They will be comfortable balancing growth ambition with disciplined execution, building long-term partnerships while driving measurable commercial outcomes. This leader should bring curiosity, resilience, cultural awareness, and a strong commitment to developing people and strengthening S&P Global’s position in Japan.

Additional Guidance for Candidate Selection: Below are additional points to consider when reviewing potential candidates:

Leadership & Strategic Execution Traits

 Matrix Alignment & Cross-Cultural Diplomacy: A candidate who has a proven ability to manage multi-stakeholder relationships without direct authority. They must seamlessly translate our global business metrics (KPIs, etc) into terms that resonate with local Japanese teams and clients.

 Consensus-Driven Decision Making: Mastery of informal, behind-the-scenes consultation to build consensus before formal proposals.

 Long-Term Relationship Building: Proven track record of building long-term trust, stability, and institutional reliability with clients.

 Strategic Patience with Agility: Has the skills and capability to balance global demands for quick quarterly results with the thoroughness and risk-mitigation expected by Japanese enterprise accounts.

Coaching & Team-Building Traits

 Psychological Safety Creator: Ability to build an environment where team members feel safe speaking up, asking questions, and raising risks early.

 Strengths-Based Empowerment: Skill in shifting team members from execution-only roles to proactive strategic advisors by coaching them to own client outcomes rather than just managing tasks.

 Shared Vision & Community Builder: Capacity to foster harmony and a strong collective identity.  

In-the-Trenches Mentorship: A coaching style centered on co-selling and shadowing.

Personal & Interpersonal Traits

 High Emotional Intelligence & Context Reading: Exceptional skill at reading unstated cues, body language, and non-verbal signals ("reading the air").

 Humility combined with Quiet Authority: Executive presence balanced with humility.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law.  Only electronic job submissions will be considered for employment.  

If you need an accommodation during the application process due to a disability, please send an email to: [email protected] and your request will be forwarded to the appropriate person.  
 
US Candidates Only: Know Your Rights: Workplace discrimination is illegal

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