Jobs Companies Joltcharge Head of Operational Excellence & Enablement

Sobre este puesto de Head of Operational Excellence & Enablement en Joltcharge

Joltcharge · Híbrido · Toronto, Ontario
About Us
JOLT is a global leader in electric vehicle charging and digital out-of-home media, creating smarter ways for people and brands to move. Operating across the United States, Canada, the U.K., Australia, and New Zealand, JOLT is helping make it faster, easier and simpler for drivers everywhere to switch to electric vehicles. The company combines accessible, reliable EV charging with a digital advertising network that connects brands with consumers at key moments in their daily journeys. By integrating sustainable infrastructure with data-driven media, JOLT delivers measurable impact for advertisers while helping accelerate the shift toward electric mobility worldwide. Recognized by TIME and Statista as one of the world’s top 250 greentech companies, JOLT continues to expand its mission to make charging convenient, accessible, and built for the future.

Lead the design and delivery of JOLT’s AI-first Operations ecosystem — while overseeing Global CX and Supply Chain. This is a role which combines operational leadership with building AI and Automation solutions to operational problems. You will be hands on tools building the Agentic Operations ecosystem for JOLT, collaborating with Digital Product and Software Engineering. You will lead the Global Supply Chain and Customer Experience functions and influence local Operations leads across five markets to drive operational excellence and adopt AI-native ways of working. JOLT operates ~2,600 EV charging/OOH advertising stations across the US, Canada, UK, Australia, and New Zealand. This role is based in the US or Canada. 

Operations AI Delivery Lead

  • Own and deliver the AI roadmap for JOLT’s Global Operations — across predictive maintenance, CX automation, and real-time network monitoring
  • Define, prioritise, and ship AI & automation features, translating operational pain points from local Operations Managers into scalable digital product solutions 
  • Embed agentic AI workflows across the Operations function, shifting JOLT from reactive to preventative operations
  • Global CX and Supply Chain

  • Own and lead Global Supply Chain and Customer Experience Operations — setting strategy, leading a small team, owning KPIs, and driving continuous improvement
  • Global Supply Chain at JOLT relates to charging, screen equipment and spare part planning, ordering, storage and transport 
  • Global Customer Experience at JOLT relates to driver support via digital and contract centre channels
  • Local Operational Excellence

  • Drive operational excellence and best practices across global markets by influencing local Operations Managers
  • Own Global Operations & Maintenance Standard Operating Procedures (SOPs) and operating cadence 
  • Drive Continuous Improvement projects across global markets
  • Required Skills

  • Demonstrated track record of building or owning AI/automation products in an operational context (supply chain, field ops, CX, or logistics)
  • Experience influencing and leading operational teams, ideally in a global context  
  • Commercial and analytical mindset: comfortable with data, KPIs, and ROI-based decision making
  • Industry background in EV charging (CPO), physical infrastructure, Out-of-Home Media, or Tech hardware preferred 
  • Digital Product management experience a plus
  • Previous experience

  • 5–10+ years in a blend of Operations and Digital Product or Software Engineering — we are looking for someone who has led operations and built / owned the tools that run them, preferably in EV Charging (CPO), Out-of-Home Media, Tech Hardware or Physical Infrastructure
  • Previous experience in a start-up, scale-up, or consulting environment where you have had to build structure in a fast-paced global environment

  • To Apply
    We're trying to make a difference at JOLT and need entrepreneurial team players who can problem-solve and thrive in ambiguous environments. Even if you don't think you're the perfect fit - that's ok! If you're passionate about what we're doing at JOLT, we want to hear from you!

    Our customers come from all backgrounds and it's important that our staff do too. If you think you could add value to our organisation, apply now and let us know why JOLT is the right fit for you.
    ¿Listo para postularte en Joltcharge?
    Postúlate en Joltcharge

    Empleos similares

    Joltcharge
    Head of Operational Excellence & Enablement
    Joltcharge
    ⚡ Postúlate pronto Dallas, Texas Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 1sem
    Joltcharge
    Software Engineer
    Joltcharge
    ⚡ Postúlate pronto San Francisco Bay Area Híbrido $125,000–$135,000
    ● Nuevo 👁 Visto ✓ Postulado hace 1sem
    Joltcharge
    Marketing & Growth Manager (North America)
    Joltcharge
    ⚡ Postúlate pronto Toronto, Ontario Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem
    Joltcharge
    Senior Manager, Data Strategy and insights (ANZ)
    Joltcharge
    ⚡ Postúlate pronto Sydney, New South Wales Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 3sem
    Joltcharge
    Operations Specialist
    Joltcharge
    ⚡ Postúlate pronto San Francisco Bay Area · restringido por ubicación $80,000–$90,000
    ● Nuevo 👁 Visto ✓ Postulado hace 1 mes
    Joltcharge
    Sales Director (Media)
    Joltcharge
    ⚡ Postúlate pronto Los Angeles, California Híbrido $125,000–$135,000
    ● Nuevo 👁 Visto ✓ Postulado hace 1 mes
    Joltcharge
    Account Manager
    Joltcharge
    ⚡ Postúlate pronto Auckland Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 1 mes
    RB
    Senior Product Manager, Wealth Management
    RBC
    ⚡ Postúlate pronto TORONTO, Ontario, Canada Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 6h
    IQVIA
    Directeur Associé, Ventes / Associate Director, Sales
    IQVIA
    ⚡ Postúlate pronto Toronto, Ontario, Canada Presencial $110,400–$157,700
    ● Nuevo 👁 Visto ✓ Postulado hace 6h

    Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

    Más empleos en Joltcharge

    Ver todos los empleos en Joltcharge →

    Postúlate ahora
    🤖

    Un momento — para

    JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

    Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Toma ventaja en tu búsqueda de empleo.

    Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

    Únete al canal — es gratis