Sobre este puesto de Food Service Worker II en Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Join our Food & Nutrition Services team and help provide exceptional meal service to hospital patients. This role is responsible for assembling and delivering patient meal trays, supporting tray line operations, maintaining a clean and sanitary environment, and ensuring excellent customer service throughout the patient dining experience.
Qualifications
Key Responsibilities
- Assemble and deliver patient meal trays accurately and efficiently.
- Stock and maintain tray line and meal service stations.
- Transport food carts and meal trays to patient care areas.
- Support tray line operations, including serving, building, and checking patient trays.
- Work in dish room and truck room operations, including loading and unloading dish machines.
- Clean, sanitize, and maintain food service equipment, carts, trays, and work areas.
- Monitor food quality, appearance, and temperatures, reporting any concerns to leadership.
- Restock supplies and rotate inventory using First In, First Out (FIFO) procedures.
- Sweep, mop, remove trash, and maintain a safe, clean work environment.
- Provide outstanding customer service while maintaining patient privacy and confidentiality.
- Follow all food safety, infection prevention, and regulatory standards.
Qualifications
Education
- High School Diploma or GED preferred.
Experience
- 2-3 years of food service experience required.
- Hospital, healthcare, cafeteria, restaurant, or institutional food service experience preferred.
Knowledge, Skills & Abilities
- Strong customer service and communication skills.
- Ability to follow verbal and written instructions accurately.
- Knowledge of food safety, sanitation, and temperature control standards.
- Ability to safely operate cleaning equipment and food service equipment.
- Ability to lift, push, pull, and transport carts, trays, and supplies.
- Strong organizational skills and attention to detail.
- Ability to work effectively in a fast-paced team environment.
Additional Job Details (if applicable)
Physical Requirements
- Standing Frequently (34-66%)
- Walking Frequently (34-66%)
- Sitting Occasionally (3-33%)
- Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
- Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
- Pushing Occasionally (3-33%)
- Pulling Occasionally (3-33%)
- Reaching Occasionally (3-33%)
- Feeling Constantly (67-100%)
- Foot Use Rarely (Less than 2%)
- Vision - Far Constantly (67-100%)
- Vision - Near Constantly (67-100%)
- Talking Constantly (67-100%)
- Hearing Constantly (67-100%)
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.28/Hourly
Grade
2
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.