Sobre este puesto de Surgical Coordinator, Vascular Surgery en Mass General Brigham
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
BWH Vascular Surgery | Hybrid | Monday–Friday, Full-TimeBuild your career in healthcare while playing a vital role in coordinating life-changing surgical care!
We are seeking an organized, detail-oriented, and patient-focused Surgical Coordinator to join our Vascular Surgery team at Brigham and Women's Hospital. In this important role, you'll coordinate surgical procedures for our vascular surgeons, manage preoperative appointments and testing, and help ensure patients experience a smooth, well-organized journey from scheduling through surgery.
Whether you're an experienced healthcare administrative professional or looking to expand your expertise in surgical coordination, this is an exciting opportunity to develop specialized skills while supporting a collaborative team dedicated to delivering exceptional vascular care.
What You'll Do
- Coordinate and schedule surgical procedures for all vascular surgeons at Brigham and Women's Hospital, ensuring accurate and timely scheduling.
- Arrange necessary preoperative testing, appointments, and related scheduling requirements to help patients prepare for surgery.
- Collaborate with surgeons, clinical teams, and administrative staff to coordinate surgical schedules, manage changes, and support efficient practice operations.
- Serve as a key point of contact for patients, providing scheduling information, answering questions, and communicating appointment details.
- Schedule patient visits, maintain accurate appointment records, and support patient check-in and check-out processes as needed.
- Assist with prior authorization inquiries, insurance-related documentation, and communications involving prescriptions, provider questions, and test results.
- Maintain accurate patient records in Epic, including scanning clinical documentation, processing billing forms, and requesting medical records and laboratory results.
- Serve as an Epic Super User for scheduling, registration, and billing systems, providing guidance and training to colleagues as needed. Epic training is provided!
- Support daily administrative operations, including managing correspondence, maintaining schedules, and coordinating other practice-related activities.
Qualifications
- High school diploma or equivalent required.
- 2–3 years of office experience required.
- Proficiency in Microsoft Office Suite and familiarity with standard office operations and administrative procedures.
- Strong written and verbal communication skills with the ability to communicate effectively with patients, providers, and colleagues.
- Excellent organizational, multitasking, and time management skills with strong attention to detail.
- Ability to manage routine and non-routine phone inquiries, resolve routine issues, and maintain accurate documentation.
- Ability to manage multiple priorities, follow established protocols, and work collaboratively in a fast-paced healthcare environment.
Additional Job Details (if applicable)
Why Join Our Team?
- Hybrid work arrangement with a Monday–Friday schedule.
- Starting pay of $20.00 per hour, with increases based on years of experience.
- Comprehensive benefits, including medical, dental, and vision coverage.
- 403(b) retirement plan.
- Tuition reimbursement.
- Discounted MBTA pass and additional employee perks.
- Opportunity to grow your career within Vascular Surgery at Brigham and Women's Hospital.
- Develop specialized expertise in surgical scheduling, preoperative coordination, Epic, and vascular practice operations.
- Collaborate with vascular surgeons, clinical teams, and administrative colleagues dedicated to delivering exceptional patient care.
- Gain valuable experience coordinating complex surgical schedules and supporting patients throughout their surgical care journey.
You'll play an essential role in helping patients navigate the surgical process while ensuring our vascular surgeons and clinical teams have the coordination and support they need to deliver exceptional care. Join a collaborative team where your organizational skills, attention to detail, and commitment to the patient experience make a meaningful impact every day!
Remote Type
Work Location
Scheduled Weekly Hours
Employee Type
Work Shift
Pay Range
$17.71 - $24.94/Hourly
Grade
3
EEO Statement:
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.