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Manager - Fire Life Safety in Mumbai

Role Purpose

This position requires specialized fire and life safety (FLS) expertise to ensure comprehensive safety management across JLL's India city operations. As a key member of the JLL India team, this role is responsible for implementing and managing FLS programs for critical client accounts.

The most important objective is ensuring all employees, contractors, and building occupants return home safely each day through proactive risk management, regulatory compliance, and fostering a strong safety culture. This highly visible role requires hands-on FLS operations management across multiple sites.

What This Job Involves

Fire & Life Safety Operations Leadership:

Comprehensive FLS Program Management Lead and oversee India   Mumbai FLS operations across all city locations, ensuring compliance with internal requirements and local regulatory standards. Drive effective implementation of corporate FLS programs and initiatives while maintaining optimal performance across the portfolio. Work closely with India FM City leads and FLS  India Lead City Managers to ensure seamless program execution.

Incident Management & False Alarm Reduction Ensure all FLS incidents are properly captured, investigated, and resolved with appropriate remedial actions. Lead initiatives to reduce false alarms by monitoring and analyzing fire alarm trends, implementing control measures against reduction baseline targets. Conduct thorough incident investigations to determine root causes and implement preventive measures for continuous improvement.

Emergency Preparedness & Response Systems Oversee emergency drill implementation and post-drill reviews to capture improvement opportunities. Ensure standard operating procedures for emergency response and FM operations are adequate and regularly reviewed. Manage comprehensive AED program deployment, maintenance, and training across the portfolio.

FLS Team Development & Training Provide specialized training, guidance, and oversight to FM teams and FLS representatives. Host monthly governance meetings with city /site leads to ensure effective program implementation. Lead recruitment and retention initiatives for fire wardens and first aiders to meet regulatory and operational requirements across all operation shifts.

Compliance & Quality Assurance Conduct regular FLS inspections and ensure corrective actions are completed within agreed timescales. Maintain accurate Go/FLS website updates and prepare comprehensive monthly progress reports. Conduct annual oversight reviews of Site Specific Safety Plans, FLS Checklists and FLS surveys completed by representatives.

Project Integration & Infrastructure Collaborate with project teams on FLS infrastructure and equipment installations. Conduct project handover inspections to ensure FLS compliance and property suitability for occupation. Support building construction projects relating to fire and life safety measures implementation.

Sound Like You? To Apply You Need To Be/Have

Essential Experience & Qualifications

Fire & Life Safety Expertise Minimum 5 years in fire and life safety operations, fire service, or fire systems experience. Deep knowledge of fire protection regulatory codes, building occupancy requirements, emergency procedures, and fire investigation methodologies. Extensive experience with FLS systems, emergency response procedures, and building construction projects relating to fire safety measures. Strong understanding of regional fire and life safety regulations and standards across India.

Technical & Operational Competencies Practical experience with FLS technology platforms and data management tools across multiple regions. Experience developing process documentation and internal control procedures. Ability to conduct comprehensive audits and gather objective evidence through observation, interview, and sampling.

Key Skills & Abilities

Leadership & Stakeholder Management Demonstrated ability to influence, partner, and operate strategically across diverse stakeholder groups. Strong interpersonal skills to establish credibility with senior management and foster effective relationships across all organizational levels. Excellent verbal and written communication skills for complex technical and operational matters.

Operational Excellence Results-oriented with strong focus on objective delivery and innovative problem-solving capabilities. Ability to work independently with exceptional attention to detail while managing multiple complex initiatives simultaneously. Strong organizational skills to balance competing demands and consistently meet critical deadlines.

Technical Proficiency & Analysis Computer literacy with Microsoft Office suite including advanced Excel, PowerPoint, Word, Access, Web, and SharePoint applications. Ability to research, analyze, and produce comprehensive management information with strategic recommendations. Experience with data analysis and trend identification for continuous improvement.

Cultural & Business Leadership Strong cultural awareness with unwavering ethical standards and collaborative approach. Ability to operate effectively across geographies and cultures within matrix organizational structures. Agile leadership style with goal-oriented focus on measurable results and continuous improvement.

Preferred Qualifications

Professional certifications in fire safety management, or related technical fields. Experience with international clients and multi-country operations management. Previous experience in facilities management or commercial real estate environments with complex regulatory requirements.

This role offers the opportunity to make significant impact on comprehensive safety outcomes while developing expertise across specialized fire and life safety operations in India's dynamic commercial real estate market.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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