Work Schedule

Environmental Conditions

Job Description

How will you make an impact?

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.

Olink, part of Thermo Fisher Scientific, is dedicated to advancing the understanding of human disease through proteomics. Olink panels provide innovative, high-quality solutions for human protein biomarker discovery, enabling researchers to measure thousands of proteins simultaneously from just a few microliters of blood. Using highly specific and thoroughly validated assays with a wide dynamic range, Olink technology overcomes traditional limitations in protein analysis and supports deeper insight into human biology and disease.

What will you do?

At Thermo Fisher Scientific, the role of Field Applications Scientist (FAS) is an exciting and extremely important position that combines customer-facing activities with various internal collaborations. This role requires you to apply your scientific and commercial knowledge to support customers using Olink products and services. This position is based in Taipei, Taiwan, serving our existing customers and expanding the customer base along with the Sales team. This is achieved by direct and indirect channels through local distributor, and drawing experience and knowledge from the rest of the APJ Support organization.

We believe that a successful FAS at Thermo Fisher Scientific enjoys working in a dynamic environment with strong customer focus. You should enjoy facing new challenges and solving complex problems, both independently and as a team. Working closely with Sales team and cross-functional partners, you'll help customers achieve significant discoveries while building long-term relationships that drive business success. As a person, you are scientifically driven, have a positive attitude, and have excellent communication skills. This role offers extensive opportunities for professional growth and development within an organization committed to enabling customers to make the world healthier, cleaner, and safer. If you appreciate working in an energetic and enthusiastic team and would like to contribute to a new era of next-generation Proteomics, this position is a perfect fit for you.

How will you get here?

1. Education

• MS or PhD in Molecular Biology or related scientific field
• Additional relevant certifications are a plus

2. Experience

• Demonstrated expertise in field application support, customer training, technical troubleshooting, and distributor management
• Demonstrated experience working in a biotech commercial environment
• Proven experience in working independently across different disciplines in an efficient and structured fashion

3. Knowledge, Skills, Abilities

• Excellent knowledge in Proteomics and biomarker discovery
• Previous experience with Olink technology, Fluidigm, liquid handlers, NGS library preparation, DNA sequencer, is a plus
• Strong analytical and problem-solving skills
• Strong presentation and communication skills for delivering technical content to diverse audiences
• Strong interest in hands-on work with laboratory instruments such as liquid handlers, systems for automatization of workflow and PCR instruments etc.

• Prior experience in supporting large cohort studies is a plus
• Maintains technical competency by attending internal trainings, staff meetings, and staying updated on new products, markets, customers and competitors

• Excellent interpersonal skills and emotional intelligence for understanding customer needs
• Excellent written and verbal communication skills in Mandarin and English. Any additional language is a plus
• Understanding of relevant industry standards, regulations, and best practices
• Ability to manage multiple priorities in a dynamic environment
• Familiarity with corporate tools including CRM (e.g. SalesForce) and expense reporting (e.g. Concur)  
• Ability to travel ~25% within your support regions, and potentially internationally as needed