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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Role: Facility Coordinator - Technical Services

Location: Gurugram - Client site - Premium office space

24*7 Rotational Shift

Position Summary

Provide technical facility support for premium office environment, ensuring optimal performance of building systems, technology infrastructure, and operations through proactive monitoring, rapid response, and compliance with stringent SLAs and KPIs.

Key Responsibilities

• Monitor and manage critical building systems (HVAC, BMS, lighting, access control, life safety) through CMMS and automation platforms
• Support facility technology systems including conference room AV, digital signage, environmental sensors, and smart building technologies
• Execute all tasks in strict adherence to established SLAs/KPIs, tracking performance metrics and ensuring response/resolution times are consistently met
• Coordinate preventive maintenance programs, verify contractor work quality, and maintain detailed service records
• Maintain comprehensive documentation including SOPs, emergency protocols, system diagrams, and compliance reports
• Serve as primary technical contact for vendors and contractors, monitoring performance against SLA requirements
• Participate in 24/7 on-call rotation for emergency facility issues and execute emergency response procedures
• Provide clear communication to building occupants regarding maintenance activities and respond professionally to service requests

Required Qualifications

Education: Technical diploma/degree in Electrical, Mechanical, Building Services Engineering, or related field. BMS certification preferred.

Experience: Minimum 3-5 years in facility operations or technical facility management in Grade A/premium office environments with demonstrated SLA compliance.

Technical Skills: Strong knowledge of building systems (HVAC, electrical, plumbing, fire life safety, access control), BMS platforms (Johnson Controls, Honeywell, Siemens etc.), CMMS systems (Maximo, Archibus), and Microsoft Office.

Core Competencies: Exceptional attention to detail, strong organizational abilities, analytical problem-solving skills, excellent communication, customer service orientation, and flexibility for extended hours/weekends.

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.