Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Our Venue Sourcing and Delegate Management Team in the CoE supports both the internal and external customers globally and work within Amex GBT’ s framework, in alignment with the laid down standard operating processes, ecosystem, and technology strategies.

What You'll Do:

• Maintain and grow the relationship with local key bookers through consultative service.  A thorough understanding of principles and key drivers of customer satisfaction.
• Working with suppliers to secure savings and add value.  Maximize all commercial opportunities for Amex GBT Meetings and Events.
• Effectively plan and manage client projects and deliver outstanding service to the clients specification
• Excellent venue knowledge – maintained by visiting venues by site visiting, educational and familiarisation trips.  Demonstrate commercial awareness through recommendations to clients and negotiations with suppliers.
• Good organisational skills with the ability to prioritise responsibilities, meet client deadlines and turnaround high volumes of requests in peak periods.
• Accurate data inputting of the clients requirements into the CVENT system keeping each enquiry up to date with any amendments.
• Working knowledge of appropriate technology to prepare costing proposal through to final billing reconciliation process.
• Problem solving skills with the ability to leverage relationships to solve challenges

What we are looking for:

• Fluency in German and English
• Knowledge of the event management industry and at least 1 year of experience venue sourcing in an in-house or agency event environment; delegate event management experience in German-speaking countries is an advantage
• MS Office user
• Negotiation and contracting skills
• Strong communication skills and strongly developed service ethic.
• Ability to maintain a high level of accuracy and confidentiality
• Experienced in Starcite and or CVENT an advantage

#AmexGBTjobs

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The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!