Work Schedule

Environmental Conditions

Job Description

Thermo Fisher Scientific Inc. (NYSE: TMO) is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, growing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our team of more than 100,000 colleagues delivers an outstanding combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com 

How will you make an impact 

As a Service Equipment Compliance Specialist, you will manage internal assets enabling the team to deliver consistently excellent service to our customers. 

Location

This is an on-site role in Ottawa, ON.  Relocation assistance is not provided. 

Languages

Strong written and verbal communication skills in English and French.

What will you do 

• Manage tools and equipment within the Thermo Fisher Scientific network to ensure compliance is met and maintained. 

• Review of the accuracy of incoming calibration certificates from outside vendors. 

• Information manager for company assets to ensure database accuracy and upload of certificates in the system of record. 

• Work with third-party calibration suppliers to coordinate equipment returns, monitor supplier performance and track KPIs determined from Quality Agreements. 

• Assist teams in the purchase of tools and consumables when required. 

• Process Third Party POs and invoices and assist field teams to implement open POs where needed. 

• Support teams to ensure appropriate calibrations are conducted on field tools as per business unit requirements. 

• Support the Quality Group to ensure Third Party suppliers are onboarded and maintained. 

• Process ARC (Add, Remove, Change) Forms received from the field for tools addition and removal from the program. 

• Process Calibration Alarms when tools are found out of tolerance or in a failed state. 

• Operate as the central contact for equipment management activities and communicate with internal and external suppliers to ensure adequate service is being received. 

• Assist the Metrology group in updating statistical process charts and calibration template data. 

• Keep related important metric data up to date and report monthly. 

• Work from verbal and written instructions and information supplemented by technical job knowledge and experience. 

• Prepare calibration data reports, data sheets, and other required documentation. 

• Resolve problems through collaborating with internal customers, vendors, and management. 

• May monitor and verify quality in accordance with statistical processes or other control procedures. 

• Support the Quality Team and represent the Metrology Group and other business units in equipment management related internal and external audits. 

• Back up the local Metrology Coordinator in laboratory order registration and workorder closing when needed. 

How will you get there? 

Education 

• College Diploma in STEM is highly preferred

Experience 

• 1 year of experience in handling a library of assets. 

• Showed attention to detail and ensured document accuracy. 

• Proven independent work experience. 

• Good customer service skills. 

• Knowledge of ISO 9001 and/or ISO/IEC 17025 is considered an asset. 

Knowledge, Skills, and Abilities

• Excellent organizational, time management, and prioritization skills.

• Proficiency with Microsoft Word, Excel, and Outlook, as well as Adobe Acrobat.

Working Conditions:  

• Works primarily in an office environment to include cubicles and/or in and around shipping/receiving docks, storage locations and laboratory environments. 

• Will be required to sit for long periods of time while performing repetitive work, 

• May be required to lift 50 lbs. 

• May be able to use material handling equipment such as push carts and pallet jacks. 

• Depending on area of building, personal protective equipment may be worn to include lab coats, coveralls, hood, facemask, hairnets and/or safety gloves. 

• Some areas require steel toe shoes, bump hats and/or safety glasses. 

Other:

• Must be eligible to work in Canada without restrictions.

• Must be able to pass a comprehensive background check.

Compensation