Jobs › Companies › Lalamove › Driver Operations Associate - Driver Assistance

Sobre este puesto de Driver Operations Associate - Driver Assistance en Lalamove

Lalamove · Presencial · Parañaque, Metro Manila
Lalamove is disrupting the logistics industry by connecting customers and drivers directly through our technology. We offer customers a lightning fast and convenient way to book delivery and moving services whether they are at their home, at work or on the go. People talk about O2O, we live it! Currently, Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders everyday. 
 
At Lalamove, we strongly believe in the power of community. Millions of drivers and customers use our technology every day to connect with one another and move things that matter. Delivery is what we do best and we ensure it is always fast and simple.

What You'll Do:

  • Daily face-to-face assistance for drivers involving account concerns.
  • Ensure positive experience for drivers visiting the hub
  • Provide clear and accurate information regarding the service
  • Manage and resolve high-priority or complex driver cases, including safety violations and brand impacting cases. 

    • What We Seek:

  • Strong verbal communication skills with empathy and patience in handling frustrated drivers or clients.
  • Quick to assess concerns, stay calm under pressure, and provide effective solutions.
  • Experienced in managing complex or sensitive driver cases.
  • Able to identify patterns, inefficiencies, and risks from case data and act on insights.
  • Clear and professional communicator in both written and verbal interactions.
  • Proficient in using dashboards, ticketing tools, and reporting systems. 

    • What You'll Need:

  • College graduate
  • Knowledgeable in using Microsoft Excel and Google Sheets
  • Experience using case management or CRM tools (e.g., Salesforce, Zendesk, proprietary platforms)
  • Experience in case management, driver support or customer service in a fast-paced environment 
    • ¿Listo para postularte en Lalamove?
    Postúlate en Lalamove

    Empleos similares

    Lalamove
    Driver Operations Associate - Ticket Management
    Lalamove
    ⚡ Postúlate pronto Parañaque, Metro Manila Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 1 mes
    Lalamove
    Driver Operations Lead - Offline Presence
    Lalamove
    ⚡ Postúlate pronto Parañaque, Metro Manila Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 1 mes
    Lalamove
    Driver Operations Associate - Onboarding
    Lalamove
    ⚡ Postúlate pronto Parañaque, Metro Manila Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 2 meses
    Lucid Motors
    Senior Prototype Driver (m/f/d)
    Lucid Motors
    ⚡ Postúlate pronto Munich, BY Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 3h
    HD Supply
    Delivery Driver (non-CDL Class C License ) 6:30am
    HD Supply
    ⚡ Postúlate pronto Northlake-IL-US Presencial $48,880–$56,160
    ● Nuevo 👁 Visto ✓ Postulado hace 3h
    NCR Atleos
    Guard Driver
    NCR Atleos
    ⚡ Postúlate pronto BRISTOL, GBR Presencial £35,766–£35,766
    ● Nuevo 👁 Visto ✓ Postulado hace 3h
    NCR Atleos
    Guard Driver
    NCR Atleos
    ⚡ Postúlate pronto Tonbridge, GBR Presencial £35,766–£35,766
    ● Nuevo 👁 Visto ✓ Postulado hace 3h
    NCR Atleos
    Guard Driver
    NCR Atleos
    ⚡ Postúlate pronto BIRMINGHAM, GBR Presencial £35,766–£35,766
    ● Nuevo 👁 Visto ✓ Postulado hace 3h
    Ryder
    AZ Cross Border Truck Driver - OTR
    Ryder
    ⚡ Postúlate pronto CAN - London ON N6N 1E4 Presencial $52,957–$52,957
    ● Nuevo 👁 Visto ✓ Postulado hace 3h

    Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

    Más empleos en Lalamove

    Lalamove
    Operations Associate (Hourly Rated)
    Lalamove
    ⚡ Postúlate pronto Singapore Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 2h
    Lalamove
    Driver Operations Associate
    Lalamove
    ⚡ Postúlate pronto Johor Bahru Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 4h
    Lalamove
    Senior Technology Risk Analyst / Lead
    Lalamove
    ⚡ Postúlate pronto Hong Kong SAR Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Lalamove
    Training & Quality Analyst
    Lalamove
    ⚡ Postúlate pronto Sao Paulo Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 5d
    Lalamove
    Marketing Lead - Onsite (£60,000 - £80,000)
    Lalamove
    ⚡ Postúlate pronto London Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 6d
    Lalamove
    Assistente de Retenção
    Lalamove
    ⚡ Postúlate pronto Sao Paulo Presencial
    ● Nuevo 👁 Visto ✓ Postulado hace 6d

    Ver todos los empleos en Lalamove →

    Postúlate ahora
    🤖

    Un momento — para

    JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

    Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Toma ventaja en tu búsqueda de empleo.

    Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

    Únete al canal — es gratis