Jobs Companies Applydigital Director, Solutions Strategy

Sobre este puesto de Director, Solutions Strategy en Applydigital

Applydigital · Híbrido · Santiago
ABOUT APPLY
 
APPLY is the Agentic Customer Experience (ACx) partner for the world's most ambitious consumer and entertainment brands. We bring together deep domain expertise across Retail, CPG, Sports, and Media with AI-native delivery capability, designing and delivering agentic solutions that turn CX vision into commercial reality. We are the partner of choice for brands like Arc'teryx, NFL, Lululemon, and Kraft Heinz. For more information, visit applydigital.com.
 
LOCATION: APPLY is hybrid/remote-friendly. The preferred candidate should be based in Latin America, preferably working in hours that align to PT (Pacific Timezone) or ET (Eastern Timezone). Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
 
THE ROLE:

As Director, Solutions Strategy, you are the person who turns a client's business problem into a credible, buildable solution — and then makes sure that solution holds up through delivery.

You operate in two directions at once. Facing outward, you shape technology solutions for new opportunities: leading discovery, supporting the definition of scope and shape, assessing vendors and partners, and presenting recommendations and trade-offs to client stakeholders. Facing inward, you raise the quality of how Apply solutions as a whole: the approaches we reuse, the estimating models we trust, and the strategists and technologists who learn the craft from you.

You are a senior practitioner and a mentor. Your influence comes from the quality of your thinking, the trust you build with client technology leadership, and the strategists, architects, and Technology Directors who are better because they worked alongside you.

The role at a glance: provide technology recommendations that balance client expectations, strategic vision, customer experience, and engineering excellence.

RESPONSIBILITIES:

Solution Strategy & Pre-Sales

  • Design enterprise-grade technology solutions for new initiatives and business opportunities.

  • Define solution scope, capacity, and high-level estimates in collaboration with Product, Design, Engineering, Data, and other relevant disciplines and teams.

  • Present and articulate technology solutions, trade-offs, and recommendations to client stakeholders — including where we recommend against something.

  • Lead technology and vendor assessments, and act as a key voice in buy-vs.-build decisions.

  • Engage the technology partner ecosystem when defining solutions, bringing partner capability to bear on the client's actual problem rather than the reverse.

  • Ensure proposed solutions balance business objectives, technical feasibility, scalability, delivery realities, and long-term client strategy.

  • Contribute materially to pipeline quality and win rate on the opportunities you shape.


  • Client & Technology Leadership

  • Own and develop relationships with the client's technology leadership and management teams as a trusted advisor.

  • Understand the client's business and technology landscape well enough to identify credible opportunities for growth and expansion within existing accounts.

  • Be accountable for the overall direction and coherence of the Technology and Strategy work within your engagements.

  • Provide strategic direction to project delivery teams, and collaborate with other Senior Leaders across engagements.

  • Act as a key member of the account team alongside leaders from other disciplines.

  • Connect technology strategy, delivery execution, and account growth into long-term client partnerships.

  •  

    Craft & Capability

  • Own and evolve how Apply approaches solutioning: reusable solution patterns, estimating and scoping models, assessment frameworks, and the standard of quality we hold proposals to.

  • Raise the floor on solution quality across engagements you are not personally staffed on, through review, guidance, and shared standards.

  • WHAT WE'RE LOOKING FOR:

    Experience

  • At least 10 years working in and around enterprise IT environments.

  • A blend of consulting and enterprise-side experience.

  • Substantial client-facing experience, including gaining the confidence of senior stakeholders.

  • A track record on complex solutions involving multiple systems, vendors, and stakeholders.

  • Experience mentoring senior technologists and strategists, and influencing teams you do not manage.


  • Technical breadth

  • A genuine technologist — strong understanding of web, mobile, and cloud technologies. A jack of all trades.

  • Cloud and DevOps (AWS, Azure, GCP) — you have architected cloud solutions, or worked closely on projects deployed to the cloud.

  • Data storage and transformation (RDBMS, NoSQL, big data / warehousing).

  • API standards and integration patterns (REST, GraphQL).

  • Familiarity with UX and single-page application frameworks.

  • Familiarity with MACH architecture and the broader evolution of enterprise systems — including 'monolith to composable' thinking and the realities of getting there.

  • Strong understanding of headless and service-oriented platforms.

  • Wide exposure across the digital ecosystem: CMS, commerce and loyalty, CRM, marketing automation, personalization and testing, search and SEO, content marketing, social, mobile.

  • Understanding of the regulatory and compliance requirements of enterprise solutions.

  • Exposure to service design and business design practices.

  • An appreciation of how upstream strategy and downstream enablement depend on each other.


  • How you work

  • Strong problem-solving and analytical skills — you can distill messy information into a thoughtful, defensible recommendation.

  • Excellent written and verbal communication, with the ability to make complex technical concepts legible to a non-technical audience.

  • Strong presentation and public speaking skills.

  • The ability to align and influence critical stakeholders without positional authority.

  • Comfort with ambiguity, and the judgment to know when to resolve it and when to name it.

  • Ability to travel as needed for client meetings and business development.


  • LIFE AT APPLY
     
    People are at the core of everything we do at APPLY. We provide you with modern tools, systems and approaches, value your time, safety, and health, and strive to build a work community where you can thrive and grow. Here are a few benefits we offer to support you:
     
    Agentic Delivery: Our people work in a modern way to deliver client outcomes. Broaden your skills on a range of engagements with international brands that have a global impact.
    An inclusive and safe environment: We’re truly committed to building a culture where you are celebrated and everyone feels welcome and safe.
    AI & Strategic Upskilling: Accelerate your professional growth with generous training budgets and mentorship, with a specific focus on Agentic AI expertise and the critical human skills required for the future of work.
    Generous vacation policy: Work-life balance is key to our team’s success, so we offer ample time away from work to promote overall well-being.
    Flexible work arrangements: We work in a variety of ways, from remote, to in-office, to a blend of both.
     
    APPLY is a safe, respectful, and inclusive community where differences are celebrated. We are committed to equal opportunity and fostering a workplace where everyone belongs. Learn more in our Diversity, Equity, and Inclusion (DEI) section. For recruitment accommodations, please email [email protected].
    ¿Listo para postularte en Applydigital?
    Postúlate en Applydigital

    Empleos similares

    Applydigital
    Service Desk Engineer (Weekend)
    Applydigital
    ⚡ Postúlate pronto Santiago · restringido por ubicación
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Applydigital
    Senior Project Manager
    Applydigital
    ⚡ Postúlate pronto Santiago Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Applydigital
    Site Reliability Engineer (SRE)
    Applydigital
    ⚡ Postúlate pronto Santiago · restringido por ubicación
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Applydigital
    Lifecycle Marketing Strategist
    Applydigital
    ⚡ Postúlate pronto New York City Híbrido $130,000–$180,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Applydigital
    Senior Marketing Strategist
    Applydigital
    ⚡ Postúlate pronto New York City Híbrido $130,000–$180,000
    ● Nuevo 👁 Visto ✓ Postulado hace 4d
    Applydigital
    Senior Project Manager
    Applydigital
    ⚡ Postúlate pronto Toronto Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 1sem
    Applydigital
    Talent Acquisition Specialist
    Applydigital
    ⚡ Postúlate pronto Santiago · restringido por ubicación
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem
    Applydigital
    Partner Lead, Google Cloud
    Applydigital
    ⚡ Postúlate pronto Santiago Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem
    Applydigital
    Senior Project Manager (TELCO)
    Applydigital
    ⚡ Postúlate pronto Santiago Híbrido
    ● Nuevo 👁 Visto ✓ Postulado hace 2sem

    Regístrate para recibir sugerencias adaptadas a los empleos que abres y las búsquedas que guardas.

    Más empleos en Applydigital

    Ver todos los empleos en Applydigital →

    Postúlate ahora
    🤖

    Un momento — para

    JobsRadar se creó para personas reales que están pasando un mal momento en su búsqueda de empleo — no para solicitudes automatizadas. Estás haciendo clic demasiado rápido y ahora estás bloqueado temporalmente.

    Vuelve más tarde. Si de verdad estás buscando empleo, cuentas con nosotros — solo compórtate como una persona.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Toma ventaja en tu búsqueda de empleo.

    Únete a nuestro canal de Telegram para lo que te ayuda a conseguir el puesto — referencias salariales, el pulso semanal del mercado y avisos de nuevas funciones. Sin spam, solo señal.

    Únete al canal — es gratis