Primary Responsibilities /Accountabilities/ Essential Functions:

• Oversee the ongoing management, evaluation, and optimization of university technology applications and associated business systems.

• Evaluate proposed applications for compatibility with existing systems, data governance requirements, and enterprise integration strategies prior to project approval.

• Analyze application data and integration requirements, including compatibility with Microsoft Fabric and other enterprise data platforms.

• Provide ongoing application lifecycle management, including functional roadmaps, system enhancements, utilization, and modernization planning.

• Serve as a primary liaison between university departments, application owners, stakeholders, and technology service providers.

• Coordinate and prioritize approved application development, enhancement, and integration requests with GCE and other technology service providers.

• Support application-level data governance, data quality, integrity, accessibility, and institutional reporting requirements.
• Perform business and financial analysis of applications, including licensing, utilization, total cost of ownership, return on investment, and cost optimization.

• Lead application steering activities in coordination with business owners and stakeholders to align ongoing decisions with institutional priorities.

• Other duties as assigned.

Equipment Used and Responsibility

• Enterprise application and database platforms

• Business intelligence, analytics, and reporting software

• Product management and business analysis platforms

• Financial analysis and technology management software

• Microsoft Office 365

Supervisory Responsibilities

Supervise assigned technology personnel and student workers. Coordinate application management and service delivery activities with university departments and external technology providers.

Experience/ Education

• Bachelor’s degree in information technology, information systems, computer science, business, or related discipline from an accredited institution.   
• Minimum 5 years’ experience in IT, business systems analysis, application management, or related technology services.    
• Minimum 3 years’ experience in a leadership or management role.    
• Experience with enterprise applications, data integration, stakeholder coordination, and cross-functional technology initiatives.
• Experience with technology cost analysis, data governance, and product management preferred.
• Must pass preemployment background investigation.

Physical Requirements:

• Sitting:      6-7 hours a day
• Standing:  1-2 hours a day
• Walking:   1-2 hours a day
• Lifting:      Occasionally
• Carrying:   Rarely
• Pushing:    Rarely
• Bending:   Rarely
• Squatting: Rarely
• Kneeling:     Rarely
• Climbing:    Rarely
• Reaching:    Occasionally
• Grasping:     Frequently
• Fine Eye to Hand Coordination:  Continuously
• Driving:       Occasionally
• Work Environment:  Office building on site.  Branches are primarily outside, subject to variations in temperature and weather, equipment noise and dust.