JOB DESCRIPTION

Key Accountabilities

• Design, implement and maintain CI/CD pipelines to support efficient application build, testing, release and deployment activities.
• Automate infrastructure provisioning, configuration and deployment using Infrastructure as Code tools such as Terraform, Ansible or equivalent.
• Support cloud infrastructure operations across AWS, Azure or hybrid cloud environments.
• Manage containerised application deployment using Docker, Kubernetes or related orchestration platforms.
• Monitor infrastructure and application health, identify performance issues and implement proactive improvements.
• Collaborate with development teams to improve deployment quality, system scalability, reliability and resilience.
• Support incident resolution, root cause analysis, documentation and continuous improvement of operational processes.
• Ensure DevOps practices are aligned with security, governance, compliance and operational standards.

Core Responsibilities

1. CI/CD Pipeline Management

• Design, build, maintain and optimise CI/CD pipelines for application deployment.
• Automate build, test, release and deployment processes to improve delivery speed and consistency.
• Integrate source code repositories with deployment tools and quality checks.
• Support pipeline troubleshooting, deployment issue resolution and release coordination.
• Ensure deployment processes are repeatable, auditable and aligned with release management standards.

2. Cloud Infrastructure & Platform Operations

• Provision, configure and maintain cloud infrastructure across AWS, Azure or equivalent platforms.
• Support migration from on-premises environments to cloud or hybrid cloud platforms.
• Manage compute, storage, networking, security groups, load balancing and related cloud services.
• Monitor cloud resource usage and support cost optimisation activities.
• Maintain cloud infrastructure reliability, availability, performance and scalability.

3. Infrastructure as Code & Automation

• Implement Infrastructure as Code using tools such as Terraform, Ansible, CloudFormation or equivalent.
• Automate system build-outs, environment provisioning and configuration management.
• Develop automation scripts to reduce manual effort and improve operational consistency.
• Maintain reusable infrastructure modules, templates and deployment scripts.
• Ensure automation practices follow security, governance and documentation standards.

4. Containerisation & Orchestration

• Build, manage and support containerised application environments using Docker.
• Deploy and manage workloads on Kubernetes or equivalent orchestration platforms.
• Support container image management, registry usage and deployment automation.
• Monitor container platform health, resource utilisation and application performance.
• Work with development teams to improve container readiness, scalability and resilience.

5. Monitoring, Incident Support & Reliability

• Implement monitoring, alerting and logging solutions for infrastructure and applications.
• Track system health indicators, performance trends and anomaly detection.
• Respond to incidents, perform troubleshooting and support root cause analysis.
• Document technical resolutions, operational procedures and lessons learned.
• Recommend improvements to enhance system stability, availability and recoverability.

6. Security, Governance & Compliance

• Apply security best practices across cloud infrastructure, pipelines and deployment workflows.
• Support access control, secrets management, patching and vulnerability remediation activities.
• Ensure DevOps processes comply with internal governance, audit and security requirements.
• Maintain documentation for configurations, access controls, deployment processes and operational support.
• Collaborate with security and infrastructure teams to improve DevSecOps practices.

7. Collaboration & Continuous Improvement

• Work closely with developers, infrastructure engineers, security teams and business stakeholders.
• Provide technical input during solution design, deployment planning and production readiness reviews.
• Recommend improvements to DevOps processes, automation frameworks and platform reliability.
• Support Agile delivery practices and contribute to continuous improvement initiatives.
• Share knowledge, document best practices and contribute to team capability building.

Qualifications, Experience & Knowledge

• Diploma or degree in Computer Science, Information Technology, Engineering or a related discipline.
• Minimum 3 to 5 years of relevant experience in DevOps, cloud engineering, system administration, infrastructure engineering or application deployment support.
• Hands-on experience with CI/CD tools such as Jenkins, Azure DevOps, GitLab CI/CD or equivalent.
• Experience with cloud platforms such as AWS, Azure or equivalent.
• Strong knowledge of Infrastructure as Code tools such as Terraform, Ansible or CloudFormation.
• Experience with Docker, Kubernetes or container orchestration platforms.
• Good understanding of Linux / Windows server administration, networking, security and cloud infrastructure concepts.
• Experience with source code version control tools such as Git.
• Familiarity with monitoring and logging tools such as CloudWatch, Dynatrace, New Relic, Prometheus, Grafana or equivalent.
• Strong troubleshooting, analytical and problem-solving skills.
• Ability to work with cross-functional teams in a fast-paced technology environment.
• Good written and verbal communication skills, with the ability to document technical solutions clearly.

JOB REQUIREMENTS

BUSINESS SEGMENT

PLATFORM