Responsibilities:

• Post cash and perform accounts receivable activities under general supervision.
• Answer a high volume of incoming customer calls in a professional manner while meeting daily goals.
• Respond to customer emails within established company timelines.
• Ensure customer inquiries are properly addressed, documented, and resolved efficiently in a fast-paced environment.
• Maintain frequent communication with internal and external customers regarding payment-related issues.
• Research payments and provide account reconciliations.
• Identify payment discrepancies and initiate dispute resolution processes to support collection efforts.
• Perform additional related duties as assigned.

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Education:

• High School Diploma, GED, or equivalent experience required.
  associate degree in business administration, accounting, sales, marketing, computer science, or a related field preferred.
• Equivalent combination of education and relevant experience will be considered.
• Certification in bookkeeping, accounts receivable, accounts payable, or accounting support preferred.

Work Experience:

• Minimum of 1 years of experience in accounting, accounts receivable, accounts payable, general ledger support, reconciliations, close support, or a related field.
• Typically requires 2 to 4 years of directly related and progressively responsible experience.
• Experience with Accounts Receivable Collections and customer service-oriented environments preferred.
• Experience researching payments and resolving account discrepancies preferred.
• 2+ years of experience in Accounting, Accounts Payable, Accounts
• Receivable, General Ledger Support, Reconciliations, Close Support, or a related field required.

Skills and Knowledge:

• Knowledge of Accounts Receivable processes and accounting principles.
• Understanding of credit and collection operations, including Accounts Receivable reconciliation activities.
• Strong verbal and written communication skills.
• Advanced proficiency in Microsoft Office applications, particularly Microsoft Excel.
• Strong customer service and interpersonal skills.
• Effective negotiation and conflict resolution skills.
• Strong mathematical, analytical, and problem-solving abilities.
• Excellent organizational skills with strong attention to detail.
• Ability to prioritize tasks and quickly resolve issues in a fast-paced environment.

What Cencora offers

​Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Affiliated Companies

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned