Sobre este puesto de Casual Client Service Assistant (Student Administration) en University of Queensland
- Academic Services Division
- Multiple casual opportunities with a salary of $44.58 per hour (including casual loading) plus superannuation guarantee.
- Only open to UQ students (Who will be enrolled for 2027 and have completed at least 1 semester at UQ).
- Applications close Sunday 4 October 2026 at 11.00pm AEST (Reference - R-42088)
About This Opportunity
This role is within our Student Administration team, where you will provide essential administrative advice to students, prospective students, and other clients. You will be a go-to person for inquiries, helping to guide and support students throughout their academic journey.
Key responsibilities will include:
- Student Administration: Provide expert advice across various administrative areas, including admissions, enrolment, fees, examinations, academic progression, and graduation.
- Customer Service: Act as a primary point of contact for students and clients, enhancing your communication and problem-solving skills by addressing inquiries across multiple channels.
- Professional Development: Build valuable real-world experience and develop your professional identity, networks, and graduate capabilities while contributing to a positive and supportive university environment.
Availability and Key Dates:
- Work Hours: You must be available for shifts during our business hours, Monday to Friday, from 8:30 AM to 5:00 PM, and be able to commit to 8–14 hours per week.
- Interviews: If shortlisted, you must be available for an interview between Thursday 15 October and Tuesday 20 October 2026.
- Orientation: Successful candidates will attend a rolling orientation session between 16 November to 4 December 2026.
About You
Essential
- You must be a currently enrolled UQ student who has completed at least one semester of study.
- You should have excellent communication and interpersonal skills, with the ability to relate to a diverse range of students and stakeholders at various levels.
- Proven ability to work flexibly, manage pressure, and meet deadlines in a dynamic environment.
Desirable
- Having at least one year remaining in your study program (with an expected completion date from Semester 2, 2027 onwards) will be highly regarded.
You must maintain necessary work rights in Australia for the duration of this appointment. Employer sponsored work rights are not available.
Please note that this is an Expression of Interest (EOI) process. Due to the higher volume of applications typically received, only candidates selected to progress to the next stage of the recruitment process will be contacted.
Suitable applicants may be retained in our talent pool and considered for future opportunities that arise. If you do not wish for your application to be retained for future consideration, please let us know and we will remove your details from our records.
Unfortunately, due to the large number of applications received, we are unable to provide individualised feedback on applications that are not progressed.
We appreciate your interest in working with us and thank you for taking the time to submit your application.
Interested?
For more information about this opportunity, please contact Lizzie Winter on [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
- When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section. - Please include your program of study and expected graduation date. (maximum 1 page).
Please note that applications received via email will not be accepted.
Other Information
As a casual employee, and in line with Fair Work, please note that there is no commitment to ongoing work in this position.
You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623.
Applications close Sunday 4 October 2026 at 11.00pm AEST (R-42088). Please note applications will be reviewed as received. Candidates may be interviewed prior to the job closing date. We encourage candidates to apply as soon as possible. The University of Queensland reserves the right to close this application process early.