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Sobre este puesto de Cash Management & Banking Operations Specialist – Korea Based en Agoda

Agoda · Presencial · Seoul, South Korea

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.  

 

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

 

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get To Know Our Team:

Agoda Finance plays a central role in supporting the company's global expansion. Within Finance, BKNG Treasury manages liquidity, foreign exchange risk, banking relationships, and funding operations across Agoda and the wider Booking Holdings group. Our treasury centres sit in Bangkok, Amsterdam, Norwalk, and Bangalore — and we are now establishing a dedicated Korea-based Treasury Operations presence to support Agoda Payments Korea LLC (APK).
APK holds Korean Payment Gateway and specialised FX licenses that enable Agoda to acquire and settle KRW locally. Under the Electronic Financial Transactions Act (EFTA), effective 17 December 2026, APK must safeguard Protected Settlement Amounts through an approved product. We are operationalising a Trust structure with a Korean bank — a partially Korean-language-only banking environment that requires an on-the-ground, Korean-speaking Treasury colleague for day-to-day cash and banking operations.

 

The Opportunity:

We are looking for a Cash Management & Banking Operations Specialist based in Korea to own APK-specific treasury operations that cannot be run from our offshore centres. Roughly half of the role is cash management operations (positioning, funding, safeguarding execution, and local process documentation); the other half is banking operations and banking administration (Korean bank relationship ops, KYC/AML form handling, signatory management, and bank portal activity).
 

Today, much of this work is being bridged through a manual translation loop — Korean bank forms are translated to English for the Bangkok banking team, completed, translated back to Korean, and physically submitted at the branch. You will take ownership of that operating model end-to-end: working directly in Korean with our Korean banking partner, visiting the branch when required, running the online banking portal, and partnering closely with Bangkok Cash Management & Operations and Banking teams so APK stays compliant and operationally controlled.
Over time, you will get involved in supporting FSS safeguarding disclosures and regulatory reporting packs, acting as a backup on selected reporting activities, and broadening into additional APK treasury processes as the local operating model matures — working closely with our treasury teams in Bangkok, Amsterdam, Norwalk, and Bangalore.

 

What You’ll Do:

Cash Management Operations (APK)

  • Operate APK-specific cash management activities for the Trust / safeguarding structure — including daily/periodic movement of funds into and out of the Trust as required to meet the applicable safeguarding ratio, and curing any shortfall within regulatory timelines.
  • Support daily cash positioning and funding for APK accounts; after safeguarding obligations are met, support transfers of residual funds in KRW or via FX conversion to ACS as directed by the Asia Cash Management team.
  • Maintain APK-specific cash management process narratives, key controls, and how-to-operate documentation (desk procedures) in both Korean and English so the Bangkok centre and local backup can operate consistently.
  • Contribute to APK cash positioning and reporting inputs that feed consolidated BKNG cash reporting owned by the Asia Cash Management team.
  • Partner with Controllership / Accounting on interest and P&L impacts linked to the Trust / safeguarding structure as required.

Banking Operations & Banking Administration (Korea)

  • Own the day-to-day banking relationship operations with our Korean Banking partners: account maintenance, portal user access, permissions, and operational queries — primarily in Korean.
  • Execute Global Bank Account Management (BAM) activities for APK that require local presence or Korean-language processing — including account opening follow-ups, amendments, and ongoing maintenance.
  • Lead Korean-language KYC / AML bank form completion and annual refresh cycles: obtain forms from the bank, complete or coordinate answers with Bangkok Banking / Legal, submit physically at the branch or via the bank's required channel, and track renewal calendars.
  • Support Global Signatory Management for APK where Korean-language documentation, corporate seals, Powers of Attorney, and in-branch wet-ink execution are required.
  • Translate and interpret Korean bank manuals, notices, fee schedules, and regulatory communications for Bangkok Treasury colleagues; escalate material operational or control risks promptly.
  • Build and maintain working relationships with Korean bank relationship managers and branch staff; represent APK Treasury professionally in branch visits and operational meetings.

Safeguarding, Controls & Regulatory Support

  • Execute operational controls linked to the Trust / safeguarding process (reconciliations, shortfall identification, same/next-business-day cure support, and evidence retention for audit and FSS visibility).
  • Support preparation of inputs for monthly FSS external-management reporting and website safeguarding disclosure (working with Legal / Compliance owners).
  • Over time, develop capability to act as operational backup on selected APK regulatory reporting and accounting-ratio support activities, under guidance from Legal and Controllership.
  • Identify inefficiencies in the current manual Korean-language operating model and propose practical improvements (process, dual-language SOPs, portal usage) without compromising control or segregation of duties.

Stakeholder Partnership

  • Work as one team with Bangkok Cash Management & Operations and Banking colleagues who own the group standards, policies, and non-Korean-language workstreams.
  • Partner with APK Legal (AML / regulatory), Tax, Controllership, FinTech / Payments, and BKNG Treasury counterparts so local Korea execution stays aligned with group policy.
  • Occasional travel to Bangkok (and rarely Amsterdam) for onboarding, training, or Treasury offsites — typically limited and planned in advance.

 

Required Qualifications:

  • Bachelor's degree in Finance, Accounting, Economics, Business, or a related field.
  • 2–4 years of experience in corporate treasury operations, cash management, banking operations, or payment-operations within a bank, payment institution, or multinational corporate — Korea experience strongly preferred.
  • Native-level Korean (spoken and written) and strong business English — able to translate bank forms, manuals, and operational emails accurately and quickly in both directions.
  • Hands-on experience with Korean bank online portals and comfort visiting bank branches to submit documents, resolve KYC issues, and manage signatory / seal processes.
  • Familiarity with end-to-end bank account maintenance: account opening, ongoing KYC/AML refresh, signatory updates, and operational banking administration.
  • Solid understanding of cash positioning, payment initiation / verification concepts, and basic reconciliation; ability to follow control frameworks with high accuracy.
  • Awareness of Korean financial regulatory context (e.g. FSS, Bank of Korea, payment-gateway / electronic financial transactions environment) — deep expertise not required on day one, but willingness to learn quickly is essential.
  • Strong Excel / Google Sheets skills; comfort using AI-assisted tools to draft dual-language documentation and accelerate translation workflows.
  • Detail-oriented, self-directed, and reliable under time-sensitive regulatory deadlines; able to escalate clearly when something is blocked.
  • Willingness and ability to work on-site in Korea for branch visits and bank interactions as required.

 

Preferred Qualifications:

  • Prior experience at a Korean bank, PG (Payment Gateway), fintech, or the Korean subsidiary of a multinational treasury / finance team.
  • Exposure to customer-fund / safeguarding / trust / escrow-style account structures, or regulated payment-institution operations.
  • Experience supporting regulatory reporting to the FSS or Bank of Korea, or preparing audit / compliance evidence packs.
  • Familiarity with treasury management systems (TMS), ERP banking modules, or cash reporting dashboards (Tableau or equivalent).
  • Experience writing bilingual (Korean / English) process documentation and training materials.
  • Interest in growing into a broader BKNG Asia Treasury contributor over time on non-Korean-language workstreams, while remaining APK-anchored for local ops.

 

#Korea #Seoul

 

 

Please review our Hiring Process Guidelines before your interview — click here to learn how interviewing at Agoda works.

 

 

Discover more about working at Agoda

 

Equal Opportunity Employer 

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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Sobre Agoda

Since 2005, Agoda has been making travel easier and more rewarding for everyone. As part of Booking Holdings, the world’s leading provider of online travel and related services, we’re proud to call Asia our home base. Every day, our great-value deals empower millions of travelers worldwide to explore, learn, and experience the world.

 

Ready to help shape the future of travel? Discover your next adventure with us and visit https://careersatagoda.com/ or apply directly via Greenhouse below

 

 

Agoda is transforming travel for millions of customers across the globe.

Headquartered in Asia, Agoda, a digital travel platform, helps anyone see the world for less with its great value deals on a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Agoda.com and the Agoda mobile app are available in 39 languages and supported by 24/7 customer support.

Agoda employs over 7,100 professionals from 95 nationalities in locations around the globe. In every department – from engineering to customer experience – we provide an environment rich with creativity, collaboration, and experimentation, and the tools to work faster and smarter.

At Agoda, we believe our people are our strength. We work hard and have fun, and we choose people who are dedicated to making things great. Come join us!

 

Discover more about working at Agoda

 

Equal Opportunity

Agoda is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status and other legally protected characteristics. If you need assistance or an accommodation due to a disability, please let us know.

 


 

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