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Job Category

User Experience

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Associate Localization Program Manager, Tech COO

Location: San Francisco (Hybrid)

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Role

As an Associate Localization Program Manager on our Tech COO Localization team, you will play a key role in ensuring our suite of products delivers a world-class user experience for our international customers. You will partner with engineers, product teams, and our localization experts to drive efficient, scalable, and high-quality localization processes. This is a dynamic role perfect for a technically-minded localization professional ready to grow, learn, and contribute to our fast-paced product environment.

Responsibilities

-Process Improvement: Partner with team members to enhance product localization delivery, focusing on upstream development efficiencies.

-Release Management: Support assigned product teams to ensure efficient, timely, and high-quality localization releases for international customers.

-Vendor Collaboration: Manage scalable localization handoffs and deliveries, maintaining strong communication channels to ensure vendor and project success.

-Technical Innovation: Collaborate with engineers to automate processes and integrate AI-based tooling to boost productivity.

-Project/Program Leadership: Manage end-to-end technical localization projects, including scope, scheduling, and execution.

-Quality Assurance: Lead QA processes, perform troubleshooting/bug fixing, and identify opportunities to scale testing efforts.

-Knowledge Sharing: Document workflows and best practices; maintain open communication with the team to share insights.

-Global Readiness: Educate product, engineering, and design teams on localization best practices, ensuring localization is integrated early in the development lifecycle.

Required Skills

-2-3 years of hands-on localization project or program management experience.

-Bachelor's degree in a field related to language, management, localization, technology, or equivalent experience.

-Strong technical understanding of localization and internationalization principles.

-Demonstrated ability to learn new technologies and tools rapidly.

-A strong enthusiasm for AI-based tools is required; demonstrated experience using AI-powered tooling to automate tasks is a strong plus.

-Proficiency with common file formats (e.g. XML, HTML, JSON, Markdown, XLIFF).

-Experience with version control systems (e.g. Git).

-Excellent written and verbal communication skills.

-Proven ability to multi-task in a fast-paced environment.

-Passion for languages, high energy, and a positive, collaborative attitude.

-Experience or exposure to Translation Management Systems (TMS) and project management methodologies.

Why Salesforce?

Competitive compensation and benefits package.

Opportunity to work with cutting-edge technology and a diverse, talented team.

A culture that values innovation, collaboration, and giving back.

Career growth and development opportunities.

Be a part of a company consistently recognized as a best place to work globally.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $80,900 - $122,300 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $97,400 - $134,000 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.