External Job Description

Introduction to the job

Our sector Customer Support takes responsibility for the installation, qualification, maintenance and continuous improvement of our systems at customer location. Its mission is to deliver best-in-class customer satisfaction.

Associate Engineer is to provide efficient and quality PM service, logistic & administration support to the customer and enable sr. engineer to focus on technical diagnosis, structure issues and continuous improvement of ASML systems at customer location.

Role and responsibilities

• Able to be on site at customer locations to perform shift duties
• Perform equipment PM and conduct routine entry level service actions
• Prepare tools and parts for service actions
• Use existing procedures to perform predefined hardware actions & work assignment
• Receives instruction, guidance and direction from more senior level roles
• Support in-fab logistics to fill in engineering information for parts /tools return
• Able to work independently with a limited degree of supervision
• Guide and support new team members; may assist in their formal orientation and training
• Achieve full proficiency in specialty of technical processes or procedures through ASML job-related training and considerable work experience
• Ensuring compliance with health and safety legislation/5S in the cleanroom
• Provide administration support /daily operation system update

Education and Experience

• Diploma or Higher NITEC in Electronics / Electrical Engineering / Mechatronics / Mechanical Engineer or equivalent engineering discipline
• Fresh Diploma graduates / Higher NITEC with 1-2 years’ experience in the engineering field

Skills

Working at the cutting edge of tech, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.

To thrive in this job, you’ll need the following skills:

• Ability to follow instructions in fast paced environments
• Accurate and timely setting out of the work
• Good communication and interpersonal skills to work in a team and interact with customers
• Good communication skills
• Ability to understand, read, and follow procedures accurately
• Detail-oriented with a strong sense of responsibility
• Team player with a positive attitude
• Able to work 12-hours rotating shift
• Able to do standby duty
• Able to travel overseas on short notice

We are primarily looking for motivated individuals who are proactive and have a strong willingness to learn and grow.

Preferred Background:

• Candidates with semiconductor industry experience will be highly advantageous
• Familiar with cleanroom environments (e.g., wearing smock/gowning procedures)
• Comfortable working night shifts

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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